We (family of 3) made somewhat last minute plans to visit the University of Chicago. Unfortunately it was the same weekend as the Chicago Marathon, and there were virtually no rooms available in or near the city. We were extremely fortunate to have found a double room at the Carlton Inn. This property is a standard motel, within close walking distance to the CTA orange line. My review is primarily about the exceptional staff and unexpected service and kindness. Regardless of the fact that they were over-the-top busy, they arranged taxis and other transportation for us, worked with us to ensure we would be where we needed for the many appointments we had on campus, and even picked us up from the bus station, with our bags, to then promptly shuttle us to the airport. This is a place that truly values their customers, and goes above and beyond to demonstrate it.