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“Great trip!” 5 of 5 stars
Review of Kinzie Hotel

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Kinzie Hotel
3.5 of 5 Hotel   |   20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago) (Near North Side)   |  
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Ranked #17 of 169 Hotels in Chicago
Winnipeg, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great trip!”
5 of 5 stars Reviewed August 30, 2010

My husband and I stayed at the Amalfi for 4 nights and chose the hotel based on its location, amenities, and good reviews. We were very happy with our stay and could not have asked for more. The location is very convenient and we were able to walk almost everywhere. Street noise was a little loud in the morning, but I think that's just the trade off to staying in a downtown, convenient location. The rooms were very comfortable and the bathroom was spacious - made it easy for two people to share the space. Double shower heads were very nice and the beds were extremely comfortable! We also really enjoyed the complimentary breakfast each morning as well as the cocktail reception. We felt truly spoiled and would absolutely stay here again and recommend it to friends!

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Guest Experience Manager at Kinzie Hotel, responded to this review, August 31, 2010
It sounds like you and your husband had a wonderful getaway to Chicago and I am pleased we were able to provide an enjoyable stay. Thank you for adding to our TripAdvisor reviews, as you know it is a wealth of knowledge for other travelers. We greatly appreciate your recommendation and are glad you chose the Amalfi!

Sincerely,
Melissa Driza
Amalfi Hotel Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,499 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels, Belgium
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 29, 2010

This is a really fine & very cool hotel, with a special character all of its own. Great location in downtown Chicago. Fantastic value when we stayed there, admittedly having booked about 6 months in advance. Very friendly, helpful & efficient staff. Lovely design, good modern furniture, great beds. Some really nice & unusual touches : free buffet breakfast on each floor, free afternoon drinks & nibbles every day, selection of good DVD to borrow. Very comfortable rooms, good beds. All in all a seriously pleasant & cool hotel. We would strongly recommend it & will be sure to go back on future trips to chicago.

Only one drawback, the air-conditioning (in August) was so powerful that we were cold in the room even when we turned it off, while it was swelteringly hot outside.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona
Top Contributor
50 reviews 50 reviews
49 hotel reviews
Reviews in 42 cities Reviews in 42 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 27, 2010

For the price I payed (100 euros/night), I can tell that this is an amazing and very recomendable place. Modern but also confortable, it's ubication also is very good (near the Loop, 10 minuts walking from Millenium Park).
Just one negative point: breakfast in the room is very good idea, but then there should be more chairs!!!

  • Stayed August 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 22, 2010

We booked the Amalfi looking for a great boutique hotel in Chicago. The hotel is a nice property with clean rooms and nice amenities in a good location. However, when i booked the hotel I was offered an upgraded room from a king room to a corner king room for only $10 more. That was great until I checked in. The corner room looked at two brick walls and an alley. During the night there were several homeless individuals fighting in the alley. It would seem that this is a place for them to congregate. On top of this, the dumpsters in the alley were being emptied by the waste department between 5 and 6 am in the morning. The noise was crazy loud.

I think this is a nice hotel with some unfortunate aspects due to its location. The staff is extremely friendly and very helpful.

  • Stayed August 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Guest Experience Manager at Kinzie Hotel, responded to this review, August 24, 2010
With the help of your feedback, our management team has reviewed our Corner Kings and made the appropriate changes to our upgraded room selection. Also regarding the disturbances from the alley, we have contacted the alderman and local police to prevent this from becoming problematic.

I thank you again for your comments and am glad you found our staff helpful. We are happy to assist guests with their concerns and hope they will directly contact us as soon as any issues arise.

Sincerely,
Melissa Driza
Amalfi Hotel Chicago
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Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 22, 2010

I stayed in the Amalfi this summer while visiting my son who lives in Chicago. I wanted a reasonable hotel that was close to everything. I was pleasantly surprised by this hotel. Every morning there was a very nice continental breakfast right outside the elevators on my floor. I understand they have a free Happy Hour also but was not able to attend during my stay. The room was large for Chicago and very nice. But the staff.....They were outstanding. Very helpful throughout the stay. But the kicker is I left a $4,000 necklace in the room. I did not discover it missing for almost a week. I called the hotel on a whim. I didn't think I had left it there. I spoke to a woman in housekeeping who spoke in broken English. She said they had the necklace and they would send it to me. I asked her how I could send her a reward for her honesty. She replied, "Absolutely not. I take pride in doing the right thing." That is unheard of in this day and age and it warms my heart to know there are still people out there that believe honesty is reward enough. God Bless her and everyone in that hotel. You know they must be good to their employees. It is reflected in the service.

  • Stayed July 2010, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Guest Experience Manager at Kinzie Hotel, responded to this review, August 24, 2010
Thank you for acknowledging the integrity and work ethic of our staff. I am pleased to share your kind words with our Guest Comfort department, who as a team work very hard to provide a pleasant and enjoyable stay for our guests. We are very glad you chose the Amalfi and took the time to share your experience on TripAdvisor.

Many thanks - Melissa Driza
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed August 10, 2010

Stayed here with my wife for 4 nights.

Chose the Amalfi based on the great reviews on here and the great value offered by Expedia.
Staff were extremely friendly and helpful.
Location was ideal as it was close to everything. Plenty of great restaurants nearby, about a 5 min walk from Michigan ave/Mag Mile or Navy Pier. A block away from the river. A short walk from Millennium Park. Some on here mentioned it's a sketchy/seedy area. Only noticed a couple weirdo's hanging out around the corner at night, but they're in the midst of everyone else. You're not in some back alley or anything. Nothing you don't see in any big city.

The hotel has a nice boutique feel to it. Nothing really special about the room. Basic hotel room but no issues. The complimentary breakfasts every morning were great! They have a continental b-fast on EVERY floor. Plenty to choose from, as far as continentals go. The free Happy hour was a great addition as well! There's also some hors d'oeuvres. Free wifi internet was useful however this

Highly recommend Hub 51 lounge/restaurant which is around the corner. Seems to be best on Thurs-Sat nights.

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Guest Experience Manager at Kinzie Hotel, responded to this review, August 13, 2010
Thank you for choosing the Amalfi and sharing your experience with other TripAdvisor travelers. I’m glad you enjoyed the hotel amenities and the nearby city attractions during your stay. It would be our pleasure to welcome you and your wife again.

Sincerely, Melissa Driza – Amalfi Hotel Chicago
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Michigan
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 9, 2010

The hotel is comfortable but needs a little updating, the carpet was somewhat dirty (not bad but showing some wear). Bath was large and nice. Near lots of things but not exactly close to anything but resturuants. Overall a nice place to stay.

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kinzie Hotel

Address: 20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#12 Romantic Hotel in Chicago
#17 Family Hotel in Chicago
#22 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kinzie Hotel 3.5*
Official Description (provided by the hotel):
Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago.Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H20 Plus Spa products and Keurig coffeemakers. Enjoy our complimentary deluxe continental breakfast, conveniently served on each floor just steps from your guest room. An evening reception in our intimate Double Cross Lounge is the perfect way to unwind after a busy day of meetings or exploring the Windy City.Stay connected with complimentary, lightning-fast WiFi throughout the hotel or by visiting our complimentary 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you’ll experience Chicago like you never have before. ... more   less 
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

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