I joined my wife in Chi & her company put us in the Kinzie. It was super! Looked brand new & very updated. Great location downtown with access to transportation, restaurants, etc. The service was great; the concierge was very helpful & valets were very polished. They have free parking & if you call down a few minutes before you want to leave your vehicle will be waiting for you at the entrance. Very good free continental breakfast & free happy hour! What's not to like!