My wife and I stayed at this hotel 3 nights (July 1-3). I used Tripadvisor to find a highly rated hotel at a reasonable price. I hit the jackpot. I honestly can't think of one negative thing to say about the hotel so I will just mention a few things that stuck out. First, the room was everything you needed (comfortable bed, large bathroom with all supplies, perfect temp and great view). Employees were all friendly and willing to answer all questions. Doormen were great. I must mention Zouhair, who went out of his way to help when needed. I have never stayed at a hotel that serves breakfast on each floor. This makes breakfast just a few steps away and never a line, plus you are able to eat in your room in front of the TV or in bed (just like home). The afternoon drinks and snacks that are included were very good and a welcome treat when returning from a long day from exploring Chicago.
Bottom line: I am retired and do a lot of traveling and this place is as good as you will find.