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“Loved It!” 5 of 5 stars
Review of Kinzie Hotel

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Kinzie Hotel
3.5 of 5 Hotel   |   20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago) (Near North Side)   |  
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Ranked #16 of 174 Hotels in Chicago
Minneapolis, Minnesota
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
40 helpful votes 40 helpful votes
“Loved It!”
5 of 5 stars Reviewed April 17, 2013

After doing a lot of research of downtown Chicago hotels, I kept coming back to the Amalfi hotel's website. Their location was perfect, so I booked a room package which included parking with in/out privileges. Perfect! It was right after Christmas so it was a little chilly out but we walked everywhere, we didn't need our car until we left. We missed the nightly cocktail reception but did experience their delicious continental breakfast on every floor. All the staff we interacted with were the nicest people, so helpful in every way.
I'm ready to book with them again for our summer road trip. Thank you Amalfi Hotel for being part of our much needed vacation!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, April 19, 2013
Many thanks for the lovely review! We’re thrilled to know your winter stay with us was a pleasant one! I’m pleased to receive such great feedback about our entire team. We take great pride in delivering the highest level of service and I’m delighted to know we came through on that promise. I’m also happy to know you enjoyed our complimentary deluxe continental breakfast and appreciated the convenience of it being served on each floor. Thank you again for taking the time to share your thoughtful review. We look forward to welcoming you back this summer!

Warm Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,552 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
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English first
Sacramento, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 16, 2013

My husband and I recently stayed three nights at the Amalfi Hotel in Chicago and loved it. The rooms were clean and comfortable and the location couldn't have been better for two tourists on the go. The convenience of the continental breakfast on each floor and the free Business Center Internet access was wonderful. And who could resist the complimentary cocktail reception each evening - it was delightful. We would definitely stay at the Amalfi Hotel again and highly recommend it, especially to couples and business travelers.

(Side note- short on amenities, but loaded with style.)

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, April 19, 2013
Thank you kindly for the glowing review! We’re delighted to hear you and your husband enjoyed your recent stay with us. I’m pleased you appreciated our complimentary amenities like our deluxe continental breakfast and evening cocktail reception. I’m further pleased to know you found our central downtown location to your liking and take advantage of all the nearby sites within walking distance! Your 5-star recommendation is truly appreciated. We look forward to welcoming you and your husband back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
99 reviews 99 reviews
43 hotel reviews
Reviews in 43 cities Reviews in 43 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 15, 2013

I will start this review by saying I stay at a LOT of hotels, and it's very hard to earn high praise from me in all areas of operation. Almafi is now 2 for 2 in exceeding my expectations.

I previously stayed at the Almafi hotel last year and had such a great experience I had to stay there again. This time I got the parking included package which was a downright steal. All rates include continental breakfast and evening reception with booze and snacks.

Perhaps the best and most outstanding thing about the Almafi is that every single interaction I had, whether it was checking in, housekeeping, or just a staff member in the elevator, was positive, pleasant and professional. From the minute I walked in to the minute I checked out, I was treated with courtesy, respect and made to feel at home. The front desk staff member Chase, who checked me in almost a year ago, remembered me and is in the running for my favorite person in Chicago.

The breakfast, although continental, is very inclusive. Toast, yogurt, cereal and pastries, juice and coffee, and the best is that it's on your floor so you can just grab some food in your PJ's. The beds are very comfortable and the rooms are quiet, especially considering the location in the heart of Chicago. The hotel is nearby many amazing restaurants (ask the front desk for recommendations!), the L and major bus stops. It's also a short walk to Michigan Avenue.

It is truly a pleasure to stay at the Almafi and I hope to travel to Chicago again soon so I can stay there again. I give them my highest recommendation.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, April 18, 2013
What a flattering review! We’re overjoyed to receive another glowing review from you. I’m especially pleased to receive such great feedback about our team—Chase, in particular. I’ll be sure to share your kind comments with him. I’m pleased to know you enjoyed our complimentary deluxe continental breakfast—I agree it’s so convenient to have it on each floor so you can grab a bite while still in pajamas! I’m also happy to hear you were able to take advantage of our location in the downtown River North district and all the amazing restaurants around us! We truly appreciate you taking the time to share another flattering review. We look forward to welcoming you back upon your next visit to Chicago!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 15, 2013

I had the pleasure of staying at the Amalfi during a recent conference in Chicago. Although the conference was held at McCormick Place, I chose to stay at the Amalfi, and it was the best decision I could have made. The location of the hotel is fantastic, walking distance to major city attractions, restaurants, shopping, and easy access to public transportation. The rooms were spotlessly clean and well-maintained. The staff was charming, friendly, and helpful. The breakfast was very convenient, and the evening reception was so inviting. I highly recommend this hotel when visiting Chicago.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, April 18, 2013
Many thanks for the 5-star review! We’re thrilled to receive such positive guest feedback—especially about our team. We pride ourselves on delivering the highest level of service and it’s a pleasure to hear we came through on that promise. I’m pleased to hear you enjoyed our complimentary deluxe continental breakfast and appreciated the convenience of it being served on each floor. I’m further delighted to know you were able to enjoy and indulge in our complimentary evening cocktail reception as well. Thank you again for taking the time to share your Amalfi experience. We hope to have the pleasure of welcoming you back soon.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laguna Niguel, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2013

We stayed at this hotel through "Hotel Tonight" and were pleasantly surprised. The rooms were large compared to most city hotels. They had complimentary continental breakfast on every floor, and complimentary cocktails in the evening. The location was great, food was amazing, and service was everything we could ask for. We would recommend this hotel to anyone going to Chicago! Great bang for your buck!

Room Tip: Views only from higher floors.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, April 18, 2013
What a kind review! We’re overjoyed to hear you had such a lovely stay with us. I’m pleased to know you found our rooms to your liking, as well as our central downtown location. I’m also happy to hear you enjoyed our complimentary amenities like our deluxe continental breakfast and evening cocktail reception. Your kind recommendation is truly appreciated. We look forward to welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 12, 2013

The Amalfi Hotel at Chicago is all about location. Right next to the Michigan Avenue, this place is walking distance to just about everything great Chicago has to offer. It is surrounded by pubs, restaurants, the great shopping mile etc etc.

The hotel itself is more kinda businessey, but still good. The breakfast is nothing spectacular but one has just so many options to eat around, it hardly matters.

Service was pretty good too, no complaints per say. We shortened our stay by a night with just a day's notice so we did manage to get only a part refund because it was the busy season but that's OK I guess because they had to run the room empty.

Room Tip: Of course the road side, it's got a bar with some nice graffiti artwork and .... well, the Trump...
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, April 18, 2013
Thank you for taking the time to share your review with the TripAdvisor community. We’re delighted you enjoyed your stay with us. I’m happy you were pleased with our location in the downtown River North district and able to take advantage of all the nightlife and shopping surrounding us. Your kind comments about our front office team are also greatly appreciated. Thank you again for the warm recommendation. We hope to have the pleasure of welcoming you back soon.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2013

I just came back from this hotel 2 days ago, and I'd go back in a heartbeat. Here's why:

- excellent, central location
- well price
- well sized room
- courteous staff
- free breakfast
- free afternoon cocktail party.

You can't really ask for more. Check out my blog post about them: http://wp.me/p39wah-71

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, April 18, 2013
Thank you for the glowing review! We’re flattered to receive such a wonderful review—as well as your lovely blog post! I’m happy you enjoyed our complimentary amenities like our deluxe continental breakfast and evening cocktail reception. I’m also pleased to know you found our rooms to your liking as well! Your 5-star recommendation is truly appreciated. We look forward to welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kinzie Hotel

Address: 20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#9 Romantic Hotel in Chicago
#16 Family Hotel in Chicago
#21 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kinzie Hotel 3.5*
Number of rooms: 215
Official Description (provided by the hotel):
Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago.Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H20 Plus Spa products and Keurig coffeemakers. Enjoy our complimentary deluxe continental breakfast, conveniently served on each floor just steps from your guest room. An evening reception in our intimate Double Cross Lounge is the perfect way to unwind after a busy day of meetings or exploring the Windy City.Stay connected with complimentary, lightning-fast WiFi throughout the hotel or by visiting our complimentary 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you’ll experience Chicago like you never have before. ... more   less 
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

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