I booked this hotel based on the postive reviews, the great location (2 blocks from the Mag Mile), and the price (~$140/night with tax!). I wasn't disappointed. My friend and I arrived at 10:30 am, way ahead of the check-in time, and we were able to get into our room right away. Our room didn't have much of a view (the building next door), but that probably helped keep the noise from the street down, and we were only here for one night. They have a complimentary cocktail hour, which was nice...the only problem was that the room got crowded awfully fast, but what do you expect for complimentary alcohol? The beds were extremely comfortable (with plenty of choices of pillow thickness), and the bathrooms were roomy with tall, double showerheads. They also had a complimentary continental breakfast on each floor, which was nice - the fruit was extremely fresh and my friend said that the coffee was good. The bell staff was extremely efficient - they could land us a cab almost before we walked out the door, and had our luggage out of the cab before we could get out of the cab. But the main reason I'm writing this review is below...
When we got back to the hotel around 12:30 am after our evening out, our room wouldn't open. The overnight front desk staff (Natalia) gave us new keys, and then accompanied us back up to the room to make sure we got in. When the new keys didn't work, she went and got a Master Key, which also did not work. At this point, we were exhausted and just wanted to sleep, so Natalia put us in the next room for the evening and supplied us with all the necessary tolietries (she sent the bellman to the nearest drug store to buy me contact supplies, at no charge) and robes for sleeping. Engineering started working on our old room door around 7 am, and by 9:30 am had the entire lock dismantled because the motor was defective. We were able to get into our old room at this point, and we used both rooms to get ready. The staff was extremely apologetic about the issue, and while most people would have demanded that their room was free, I figured that all of their effort, in addition to giving us an additional room, didn't warrant a free night.
If I can get the same great rate, I would stay at the Amalfi Hotel again in a heartbeat.
- Official Description (provided by the hotel):
- Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago. Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H2O Plus Spa products and Keurig coffeemakers. Enjoy our complimentary deluxe continental breakfast, conveniently served on each floor just steps from your guest room. An evening reception in our intimate Double Cross Lounge is the perfect way to unwind after a busy day of meetings or exploring the Windy City.Stay connected with complimentary, lightning-fast WiFi throughout the hotel or by visiting our complimentary 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you'll experience Chicago like you never have before. ... more less
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- Also Known As:
- Chicago Amalfi Hotel
- Amalfi Hotel Chicago