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“Great value” 4 of 5 stars
Review of Kinzie Hotel

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Kinzie Hotel
3.5 of 5 Hotel   |   20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago) (Near North Side)   |  
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Ranked #19 of 167 hotels in Chicago
Tampa, Florida
Top Contributor
76 reviews 76 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
“Great value”
4 of 5 stars Reviewed February 8, 2013 via mobile

Ok, this isn't the Ritz or W, but for rooms <$150 a night, this is an excellent choice in a great location. It is near dozens of fine restaurants, bars, stores, clubs and all that downtown Chicago has to offer. Rooms are comfortable, well lit, and they even offer a pet floor. The free breakfast is adequate, but the free cocktail hour was great. Staff is attentive and helpful. At this price, you can't do better.

Stayed February 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, February 12, 2013
Thank you for the valuable feedback. We’re delighted to hear you enjoyed your stay with us. I’m happy you found our central location in the downtown River North district to your liking—especially with our close proximity to all the restaurants and nightlife you mentioned. I’m further pleased to hear you appreciated our being a pet-friendly hotel as well with our designated floor for our four-legged friends. We truly appreciate you taking the time to share your feedback and hope to have the pleasure to welcome you back again soon.

Warm Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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Benbrook, TX
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed February 6, 2013

Took a quick trip to Chicago and stayed at the Amalfi. Walk to and from the train isn't bad - we enjoyed the snow. Staff was very nice - always greeting you - whether coming or going. Room was a good size - bathroom has plenty of room too. Double headed shower head - made it nice. Robes to borrow in the closet. Room never got cold - heater worked well. View was into another building - so we watched some dude surf facebook for 1/2 hrs before actually starting to work :) we didn't mind - it was snowing and we enjoyed eating our breakfast and watching it fall. breakfast was nice, lots of juices, teas, coffee to choose from. The only protein is yogurt and i can't have dairy, but i survived. LOVED the nightly cocktail hour. Met friends there - very, very nice. We would definately stay there again!

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, February 12, 2013
Many thanks for the 5-star review! We’re thrilled to receive such positive guest feedback—especially about our team! We pride ourselves on delivering the highest level of service and it’s always a pleasure to hear we came through on that promise. I’m also pleased to hear you enjoyed our complimentary deluxe continental breakfast and appreciated the convenience of it being served à la carte in order to enjoy in your room, at your leisure. I’m further pleased to hear our complimentary evening cocktail reception was to your liking as well. Thank you again for the glowing recommendation. We look forward to welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 4, 2013

We decided on a whim to stay on a Saturday night (Feb 2). We chose this hotel first because of the great location close to bars/restaurants and second because of the price. We got lucky to have gotten an amazing deal last minute which was great because we will definitely stay here again!

The room was quite large for being a standard king room, the bed was comfy and they had Aveda products in their spacious bathroom. They have a cocktail reception from 5:30-7 and a continental breakfast that is set up on each floor. Get there early because it gets picked over fast! They also have a in/out valet service for $47. This is actually a great deal if you drive and need the convenience of close parking.

The hotel is down the street from fun restaurants like the Public House and Hub 51 (we went to both) as well as Ruth Chris, Howl at the Moon and a dozen other places. It is also a quick walk to Michigan Ave shopping!

The hotel is simple sophistication with a comfortable feel. I highly recommend it!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, February 7, 2013
Thank you so much for the glowing review! We’re delighted to know you enjoyed your first stay with us! I’m happy to hear our location in the vibrant River North district was to your liking and you were able to take advantage of the great selection of restaurants surrounding us—including Public House and Hub51! I’m also pleased to know you enjoyed our complimentary amenities like our deluxe continental breakfast and evening cocktail reception. We truly appreciate you taking the time to share your Amalfi experience and look forward to welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2013

I cannot say enough good things about this hotel, the staff where so welcoming and always greeted us whenever we where coming or going. The location is perfect close to everything. The room was so nice and very clean. The workout room was great and was never crowded. Continental breakfast was great, had a lot of variety including many healthier options. The reception in the evening was the icing on the cake. This hotel has exceeded my expectations. I will definitely be back and will be telling everyone about it!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, February 7, 2013
What a lovely review! We’re thrilled to receive such positive guest feedback—especially about our team! We take great pride in delivering the highest level of service and it’s a pleasure to hear our team delivered on that promise! I’m also pleased to know you were able to enjoy and take advantage of our complimentary amenities like our deluxe continental breakfast, 24-hour fitness center and our evening cocktail reception! We’re truly flattered to receive your warm recommendation and look forward to welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Ohio, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 2, 2013

We stay here every time we come, it is a great value, wonderful clean room and breakfast is included! The staff is alway friendly and accommodating. The location is great too, walking distance from some great restaurants and to the L. We also love the appetizers at the complimentary cocktail hour.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, February 7, 2013
Many thanks for the thoughtful review! We’re flattered to be your “favorite place” to stay when you visit Chicago! I’m happy to hear you’re able to take advantage of our location in the downtown River North district and the wide variety of restaurants surrounding us. I’m further pleased to hear you enjoy our complimentary evening cocktail reception as well. Thank you again for taking the time to share your kind review. We hope to have the pleasure of welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
51 reviews 51 reviews
49 hotel reviews
Reviews in 32 cities Reviews in 32 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed February 1, 2013

I recently had the pleasure of staying at the Amalfi for a week for work, as it is one of my company's preferred hotels in Chicago. And I can see why this one is on the list, as the experience was very good.

Location-wise, the Amalfi is ideally situated just north of the Chicago river and very close to Michigan Ave, downtown, the merchandising mart and a number of public transportation options. The Clark/lake subway station that connects to the airport is less than a 10 minute walk. There are a lot of restaurants very close by (including Rick Bayless' fantastic Frontera Grill and Xoco), and a large CVS drugstore just down the street.

I had king deluxe room which was large and comfortable, with any of the amenities one would expect. I even had cookies and a personal note from the guest services manager waiting upon my arrival, which was a nice touch. Bathroom was very large and clean, with very nice Aveda toiletries.

Front desk staff were extremely friendly and always ready to help. Each of the hotel's six stories has its own free continental breakfast by the main elevators, which is a convenient way to grab a bite as you are heading out. There is, however, no sitting area for breakfast.

My only issue was the relatively slow free WiFi (at least on my iPad). My laptop seemed better in that regard, but still somewhat slow. And the TV remote was a bit unusual.

Overall, a fantastic stay. The Amalfi proves that a moderately priced hotel can be a great choice in a city with a lot of competition. I would certainly stay here again and will recommend it to my friends.

Room Tip: Ask for a room with an unobstructed view--some of the rooms look onto a brick building a few feet aw...
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, February 7, 2013
Thank you kindly for the 5-star review! We’re delighted to hear you enjoyed your week-long stay with us and found our rooms to your liking. I’m further delighted to receive such kind comments about our front office team. I’m pleased to know you were able to take advantage of our central downtown Chicago location with close proximity to the many major sites you mentioned—including the Clark/Lake CTA station and Michigan Avenue. I’m also pleased to know you enjoyed our complimentary amenities like our deluxe continental breakfast and appreciated the convenience of it being served on each floor. As you mentioned, we also offer complimentary WiFi and you’ll be pleased to know we recently completed upgrading our WiFi system. This project included bandwidth increase and additional access points to strengthen the signal in the hotel. I’m sure on your next visit, you’ll find the WiFi connection has significantly improved!

Your glowing recommendation is truly appreciated. We look forward to welcoming you back again soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed January 29, 2013

Our "experience advisor" Karim, made our trip special before we ever arrived in Chicago by suggesting restaurants, making reservations, giving us information about activities, etc.
This was not our first stay at the Amalfi and, like our previous trip, the staff made the difference. You do not stay here for the view...there is none...but who cares when you're taken care of by such wonderful people?
The Ravello Lounge is a wonderful experience in the evening and the drinks and food a wonderful treat. And in the morning it's sooo nice to slip into a robe and slippers and have breakfast waiting for you on your floor.
The beds are exceedingly comfortable and the rooms are not the tiny ones you usually find in Chicago hotels.
I have gone out on a limb and recommended this hotel, with it's wonderful location in River North, to many people. Everyone has returned with rave reviews.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, February 5, 2013
Thank you very much for the glowing review! We’re thrilled to receive such positive guest feedback—especially about our team! We pride ourselves on delivering the highest level of service and I’m delighted to hear our team delivered on that promise—Karem in particular! I’m further pleased to hear you enjoy our complimentary amenities like our deluxe continental breakfast and appreciate the convenience of it being served on each floor. We’re truly honored to receive such a flattering recommendation and look forward to welcoming you back soon.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Kinzie Hotel

Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago
Address: 20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Spa Hotel in Chicago
#19 Romantic Hotel in Chicago
#20 Business Hotel in Chicago
#28 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kinzie Hotel 3.5*
Official Description (provided by the hotel):
Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago.Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H20 Plus Spa products and Keurig coffeemakers. Enjoy our complimentary deluxe continental breakfast, conveniently served on each floor just steps from your guest room. An evening reception in our intimate Double Cross Lounge is the perfect way to unwind after a busy day of meetings or exploring the Windy City.Stay connected with complimentary, lightning-fast WiFi throughout the hotel or by visiting our complimentary 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you’ll experience Chicago like you never have before. ... more   less 
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