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Amalfi Hotel Chicago: Traveler Reviews

3.5 of 5
20 W Kinzie St, Chicago, IL 60654 (Near North Side)
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Newly Upgraded WiFi!
Amalfi Hotel Chicago
Ranked #15 of 164 hotels in Chicago
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1,106 reviews from our community

Traveler rating
    700
    296
    79
    20
    11
See reviews for
Families
151
 
Couples
398
 
Solo
59
 
Business
222
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Belleville, IL
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Great Location & Very Reasonable.”
5 of 5 stars Reviewed December 13, 2012

We stayed at the Amalfi on Sunday December 2, 2012. Numerous restaurants close by. Easy walk to Michigan Avenue & State Street. Walked to the Art Institute. Short walk to the "Redline Subway" which we took to DePaul University.
The continental breakfast was fine. The room was clean and the staff helpful and friendly. Missed the evening cocktal reception. Will stay again next trip to Chicago.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask AbbyCharlie about Amalfi Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Amalfi Hotel Chicago, responded to this review
December 19, 2012
Many thanks for the 5-star review! We’re delighted to hear you enjoyed your recent stay with us. I’m especially pleased to know you were able to take advantage of our central location in the downtown River North district and visit all the nearby sites including the Art Institute and Michigan Avenue. I’m further pleased to know you found our complimentary deluxe continental breakfast to your liking. Hopefully next time you’ll be able to enjoy the lounge and our signature Amalfitini cocktail! Your glowing recommendation is truly appreciated. We look forward to welcoming you back again very soon.

Warm Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cocoa Beach, Florida, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Convenient location and a nice happy hour.”
4 of 5 stars Reviewed December 9, 2012 via mobile

You can walk to the theater district and the train with a direct line to O'hare.
The Chicago river is a short block away a view that rivals the New York skyline.
Love the city of Chicago and the friendly people.
Our first stay we had a grand view of Harry Kareys caricature on his namesake restaurant.The second stay we could watch remodeling on the inside of an old brick building across the alley.There was no noise with the remodeling,and the 12 inch by 12 inch wood beams supporting the roof structure offered a clue to the age of the building.I think these things added an interesting flavor to our stay.

Stayed November 2012, traveled on business
Was this review helpful? Yes 1
Ask Joe B about Amalfi Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Amalfi Hotel Chicago, responded to this review
December 17, 2012
Thank you for sharing your feedback with the TripAdvisor community. We’re pleased to know you enjoyed both your stays with us and found the different views to your liking—including Harry Caray’s Italian Steakhouse, who provides our in-room dining! I’m also pleased to hear you found our central downtown location in the River North district to your liking as well. Thank you again for taking the time to share your Amalfi experience! We hope to have the pleasure of welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“A hidden gem in downtown Chicago.”
5 of 5 stars Reviewed December 9, 2012 via mobile

We saved money staying here. Took public transportation from airport, and could walk to any place of interest. Free breakfast was plentiful and happy hour included a house special martini that was outstanding. Free wifi in the rooms and Customer service is the best I have seen. We will stay here again.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Mags275 about Amalfi Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Amalfi Hotel Chicago, responded to this review
December 11, 2012
Thank you kindly for the glowing review! We’re delighted to know you enjoyed your stay with us. I’m especially pleased to hear you were able to take advantage of our central downtown location with close proximity to the CTA stations and nearby attractions! I’m further pleased that you enjoyed our complimentary amenities like our evening cocktail reception and our signature Amalfitini cocktail. We truly appreciate your warm recommendation and look forward to welcoming you back soon.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Made a work and pleasure trip to great city of Chicago even better!”
5 of 5 stars Reviewed December 4, 2012 via mobile

The Amalfi Hotel is a comfortable boutique-like hotel... A well appointed smaller hotel in a great location that felt like home base within a day. The concierge service was invaluable and welcoming. Several women from Boston spent 5 days there and would definitely use them again.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Nwavalon about Amalfi Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Amalfi Hotel Chicago, responded to this review
December 11, 2012
Many thanks for the 5-star review! We’re thrilled to receive such positive guest feedback—especially about our team! We pride ourselves on delivering the highest level of service and it’s a pleasure to know we came through on that promise. I’m further pleased to know you found our location in the downtown River North district to your liking as well. Thank you again for the glowing recommendation. We hope to have you all stay with us again very soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great location, amentites lacking”
3 of 5 stars Reviewed December 4, 2012

The Amalfi is in a perfect spot for almost everything. However our room was a bit dissappointing. We went with the Corner king and unless you get a corner room on a floor higher than 4 , your window view is a brick wall on one end. Also we stayed in room 211 and that room was a black hole for cell service (AT&T has problems all over chicago) but also their wifi. The wifi could be picked up in the hall way but once we walked into our room we could not get any signal. So having only cell phones, as most people do, it becomes quite annoying. For the price of the hotel I cannot complain too much, like it said, it met our needs to location with everything we wanted to do. Just ask for another room if you get room 211.

Room Tip: If you go corner get up high due to obstructed view and bars below and avoid room 211 due to no wifi...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Mayday814 about Amalfi Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Amalfi Hotel Chicago, responded to this review
December 11, 2012
Thank you for taking the time to share your feedback with the TripAdvisor community. I’m pleased to know you found our central downtown Chicago location to your liking but disappointed to hear the view in your room was not to your liking. We do try to accommodate all room requests and apologize if we were unable to place you on a higher floor. I’m sorry to hear that your WiFi signal wasn’t up to the high standards we maintain. We are currently working with our provider to correct this and ensure it’s not an issue in the future. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back again in the future.

Cordially,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Amalfi Hotel Chicago

Also Known As:
Chicago Amalfi Hotel
Address: 20 W Kinzie St, Chicago, IL 60654
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Business Hotels in Chicago
#21 Romantic Hotels in Chicago
#24 Family Hotels in Chicago
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
A stylish boutique property located in downtown Chicago, the Amalfi Hotel Chicago offers a unique hotel experience for both leisure and business travelers. Conveniently situated in the heart of the city’s fashionable River North neighborhood, the hotel ensures that guests are at the center of everything. Its ideal location is within walking distance to the Magnificent Mile, Willis Tower, Millennium Park, Navy Pier, Loop (financial and theatre districts), museums, attractions and River North nightlife. ... more   less 
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