I stayed here with friends over a weekend and you really could not ask for anything more. Clean rooms, nice staff and amazing location. We walked to pretty much everything in the city, or took a short walk to the train. The breakfast is basic, but definitely good enough (and better then spending an extra $10-$15 in a restaurant). The cocktail hour was fabulous and really an added bonus.
There is no reason why I wouldn't recommend this hotel to anyone visiting Chicago.

Best hotel we have stayed in the US at that price (booked direct with the hotel, not discount site.) One block back from the river , central but quiet at night. Great views of iconic architecture from our room which was spacious, clean and well equipped with large comfortable bed and chic decor. Very good value for a city centre hotel of this quality especially as continental breakfast was included, served on a buffet in the lobby of each floor so it could be taken back to your room to eat in bed or at the little dining table. Also included each evening complementary cocktails, drinks and a bread and cheese buffet great for mixing with other guests. Staff very friendly and booked us tickets for theatres etc and helped with local knowledge. Plenty of superb eateries nearby: Harry Carey's, Unos for deep pan pizza (worth the wait), Weber Grill etc.

What's not to like? Free nightly open bar and snacks, free breakfast with coffee, juices, breads, cakes, cereals, yougurt, free business center with free PCs and printing, free wi-fi in the rooms, nice wide-screen TVs, friendly staff, across the street and around the corner from dozens of great restaurants, and more. This was my fifth annual stay, and I really like the place. About five block walk from the CTA Blue Line, too, for cheap transit to O'Hare. The open bar/lounge area has been redone, and it is functional but awkward for larger groups of friends. Still, free is free, and the food is usually a meal in itself if you don't want to go out. FYI, the breakfast is a buffet set up on each floor, opposite the elevator. You are eating in your room, not in a dining room. Tough to have a breakfast meeting unless you want to do it in your jammies!

Excellent location. Room was very nice: I was lucky to get a corner room overlooking Kinzie street. Staff is friendly and welcoming. Wi-Fi worked great. Complimentary Happy Hour in the evening is rather unique among the hotels in the area. The complimentary continental breakfast is rather basic: a few pastries, coffee, cold milk and beverages, flakes and bread; it's self service but there are no tables therefore food must be consumed in the room; furniture includes a table. Car is a nightmare, as parking lots are extremely pricey in the area: just use cabs or public transportation, unless a car is strictly necessary to visit suburbs.