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“Top-notch hotel. Best location.” 5 of 5 stars
Review of Kinzie Hotel

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Kinzie Hotel
3.5 of 5 Hotel   |   20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago) (Near North Side)   |  
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Ranked #17 of 168 hotels in Chicago
Reno, Nevada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Top-notch hotel. Best location.”
5 of 5 stars Reviewed November 12, 2012

The hotel location, staff hospitality and amenities offered at the Amalfi Hotel Chicago far exceeded my expectations.

Comfortable pillows, a very clean room, plentiful breakfast selections, and VIP assistance with public transportation and directions - these are just a few of the reasons I will be returning to the Amalfi Hotel Chicago in 2013.

I will definitely recommend the Amalfi to friends, family and business collegues

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, November 15, 2012
Thank you kindly for sharing your review on TripAdvisor! We’re so happy to hear you enjoyed your stay with us and to know we exceeded your expectations! I’m pleased to receive such positive guest feedback about our team as well as our rooms. I’m also happy to know you found our complimentary deluxe continental breakfast and its selection to your liking as well. We’re honored to receive such a rave review and look forward to welcoming you back in 2013!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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baton rouge
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 12, 2012 via mobile

The Amalfi is located just a few blocks off Michigan Ave, across the street from the famous Harry Caray's Italian Steakhouse right in the middle of many great steakhouses. I was greeted warmly at reception and quickly checked-in. The receptionist informed me that there was a complimentary open-bar with "light finger food" each afternoon starting at 5:30. This was a great place to unwind after a busy day. My room was quite large and well appointed with a large array of toiletries, comfortable bed, large work area. There was even an umbrella in the room for me to use during my stay. I was greeted by name each time I returned to the hotel.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, November 15, 2012
What a lovely review! We’re delighted to receive such positive guest feedback—especially about our team! We pride ourselves on the level of service we deliver, so it’s a pleasure to hear we came through on that promise and continue to do so with each stay! I’m further pleased to know you enjoyed our complimentary evening cocktail reception—I agree it’s a great way to unwind after a busy day! We truly honored to receive such a flattering review and look forward to welcoming you back upon your next stay.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loveland, Colorado
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 10, 2012

We stayed here for business and the location is perfect for being close to the Merchandise Mart,restaurants and shopping. The breakfast on each floor is convent although the staff did not explain very well how that set up worked. The interiors and furniture of the rooms are very nice. Bathrooms are up to date and they have Aveda products or your convienance. I was surprised how quiet the rooms were.You will not hear any city noise and the linens and bedding are ver comfortable. I would stay here again!

Room Tip: Ask for a room on the top level and facing the front of the hotel. Also not to be close to the eleva...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, November 15, 2012
Thank you so much for the glowing review! We’re overjoyed to know you enjoyed your stay with us. I’m especially pleased to know you found our rooms to your liking and appreciated our in-room amenities like our Aveda spa products. I’m also happy to know you were able to take advantage of our central downtown location for both your business and pleasure needs! Thank you again for taking the time to share your feedback—we look forward to welcoming you back again soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, CA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 9, 2012

Charming hotel with great, helpful staff. Breakfast included on each floor with variety to choose from. Happy hour in early evening was free. Rooms comfortable. Elevators Older women in our party were comfortable. Staff helped with arranging transportation when needed. Convenient to access to City Sight seeing Tours and Boat Architectural Tours, just a few blocks away by the river. Many restaurants nearby. Easy walking distance. Hotel stay was for four days. It was perfectly located for we out of towners in the height of summer action. A refuge and great place to stay.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, November 15, 2012
Many thanks for the 5-star review! We’re thrilled to receive such positive guest feedback—especially about our team! I’m so happy to hear they were able to assist you with transportation and anything else you needed. I’m further pleased to hear that you enjoyed our complimentary amenities like our deluxe continental breakfast and evening cocktail reception. We truly appreciate your gracious recommendation and hope to have the pleasure of welcoming you and your group back again next summer!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 9, 2012

We stayed here for just one night before moving onto the Westin. The staff at checkin were very friendly. The room was clean but the decor dated. The TV remote had a 10 second delay which is was very annoying. Wifi wasn't working well either. The free breakfast was ok.

Probably would not stay here again, there are plenty of other nice hotels near by.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, November 15, 2012
Thank you for sharing your feedback at TripAdvisor. While I’m pleased to receive such positive feedback about our team, I’m disappointed to learn that your TV remote and WiFi weren’t working properly. We’re currently working with our TV and Internet providers to correct those issues immediately. Thank you again for taking the time to share your feedback—we hope you may reconsider staying with us again in the future.

Cordially,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, Michigan
Top Contributor
68 reviews 68 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed November 8, 2012

Stayed back during the mid part of September and as always really enjoyed the stay. The staff are always great when you arrive. Really enjoy the breakfest on each floor, so when you wake up the food is ready and waiting by the Elevator...just enough to start the day off right.

The rooms are always very clean and well taken care of. Just a great location to stay when visiting Downtown Chicago.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, November 13, 2012
Thank you for the lovely review! We’re thrilled to receive such positive guest feedback—especially about our team. We take pride in the high level of service we deliver and it’s always a pleasure to know we delivered on that promise. I’m further pleased to know you enjoyed our complimentary deluxe continental breakfast and appreciated the convenience of it being served on each floor. Coming from an experienced traveler, your recommendation is truly appreciated. We look forward to welcoming you back upon your next stay in Chicago!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 8, 2012

Breakfast each morning was a pleasiing array of items you would not find else where. Cocktail hour was catered by the famous HARRY CAREY'S across the street great chance to meet other guests. Hotel is a great place to stay. We had never been to CHICAGO before, but we felt very welcome all over town! The AMALFI is truly a JET SET Hotel., Words can not express this wonderful hotel!!

Room Tip: I hope all the rooms were as nice as ours!
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Front Office Manager at Kinzie Hotel, responded to this review, November 13, 2012
What a flattering review! We’re honored to be considered the “Best Hotel in Chicago” and to know your first stay with us was such an enjoyable one! I’m further pleased to hear you were able to enjoy our complimentary deluxe continental breakfast as well as our evening cocktail reception. We truly appreciate your glowing recommendation and look forward to welcoming you back very soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Kinzie Hotel

Address: 20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Chicago
#18 Family Hotel in Chicago
#21 Business Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Kinzie Hotel 3.5*
Official Description (provided by the hotel):
Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago.Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H20 Plus Spa products and Keurig coffeemakers. Enjoy our complimentary deluxe continental breakfast, conveniently served on each floor just steps from your guest room. An evening reception in our intimate Double Cross Lounge is the perfect way to unwind after a busy day of meetings or exploring the Windy City.Stay connected with complimentary, lightning-fast WiFi throughout the hotel or by visiting our complimentary 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you’ll experience Chicago like you never have before. ... more   less 
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

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