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“A great find in downtown Chicago” 5 of 5 stars
Review of Kinzie Hotel

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Kinzie Hotel
3.5 of 5 Hotel   |   20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago) (Near North Side)   |  
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Hotel website
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Hotel amenities
Special Offer
Romance Package
Ranked #18 of 178 Hotels in Chicago
Certificate of Excellence
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A great find in downtown Chicago”
5 of 5 stars Reviewed October 18, 2011

Three long time friends met in Chicago for a girls weekend and we stayed at the Almalfi for two nights. The hotel was clean, trendy, inviting and staff couldn't have been friendlier. You are right in the middle of downtown so you could walk to restaurants, clubs, museums and the lake quite easily. The hotel is only a few blocks from the L so if you need public transportation it was right at the doorstep. The extensive continental breakfast was available on every floor so you could pick out a couple of things and head back to your hotel room. You will not be disappointed staying here.

  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,885 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (346)
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English first
Milwaukee, WI
Level Contributor
89 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed October 17, 2011

Modern room, nice new. Hvac was broken but manager gave us a bottle of comp. Sparkling wine.

  • Stayed April 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Guest Experience Manager at Kinzie Hotel, responded to this review, October 20, 2011
Dear Guest,

Thank you for choosing us during your trip to Chicago! We value our guest’s feedback and appreciate you sharing yours with the TripAdvisor community.

I’m so pleased to know that you enjoyed the amenities, although I apologize that the room temperature was not adjustable during your stay. Please don’t hesitate to notify the front desk in the future with any concerns, as we would be happy to send our engineer staff to examine the problem. Additionally, we would like to gather more information regarding the HVAC. If possible, please email me with your contact information and we will look up your room number to send our engineering department up to further examine.

Thanks again for choosing Amalfi and we hope to welcome you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 13, 2011

I can't understand why this hotel is only a 3.5* hotel.
Having spent a fair amount of time traveling to Chicago over the last year, I've stayed at 9 different hotels, and wish I'd found this one sooner.
This was the lowest star rating of hotels I've stayed at and found it to be second overall only to the Trump (if you don't take price into consideration!)
The quality of hotel in every respect was above par.
Housekeeping was thorough and extremely attentive.
The complimentary breakfast was excellent. Always stocked with coffee, juices, milk, teas, a variety of cereals and breads/pastries, cheese, yogurt, and fruit. Very convenient to grab on the way out, located on every floor at the elevators.
The room quality itself was excellent. Bigger than average for the typical room in Chicago with adequate and modern furniture, and a comfortable bed.
The gym is clean and modern with updated equipment.
Overall, I cannot understand what makes this only a 3.5 star rating.
While the location of this hotel is fantastic for restaurants, shopping, bars, nightlife, my one concern is that it is a very busy area at all times of day and the Amalfi is only a 6 story hotel. I would think it is hard to find a quiet room. I requested a quiet room and thought it was great when I saw that my room backed not onto a street, but into the alley. However, it seemed I was woken for an hour or so every night to trucks emptying the dumpsters. A minor complaint to an otherwise quiet room.
The wi-fi is frustratingly slow, so be advised to bring an ethernet cord, as the direct connection is MUCH faster!!
I would stay here again.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Guest Experience Manager at Kinzie Hotel, responded to this review, October 20, 2011
Dear Guest,

Thank you for your wonderful review of Amalfi Hotel Chicago! Your feedback is highly important to us in maintaining the quality of our accommodations and service. We are very pleased to see that you appreciated so many aspects of your stay. We understand your frustration with the Wi-Fi and alley noise. We are happy to share with you, however, that both of these issues are currently being dealt with. Our manager is in talks with the alderman regarding waste pickup in the alley and we will be updating our internet within the next month or two. We have Ethernet cords here at the hotel and we’re happy to provide them to guests upon request.

Again, thank you for choosing the Amalfi during your trip to Chicago and we hope to have the honor of welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
Level Contributor
123 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed October 13, 2011

Stayed here overnight to do some business in Chicago. The Amalfi is a very pleasant place to stay. The staff are very friendly and the ambiance is trendy but not bizarre as one sometimes find in "boutique" hotels. My room was large and pretty quiet. The fitness center is large and fairly well equipped. The evening reception and free breakfast on each floor are very good amenities. Wifi is free and fast. The location is good, with downtown, Michigan Avenue shopping etc a few blocks away. You can take the CTA from Ohare to the Clark/Lake stop, walk a few blocks, and you're there. I would definitely stay there again.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fanwood, New Jersey
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 13, 2011

This hotel is every bit as accommodating as any 5 star hotel. We have been staying with them for the past few years for the Chicago Marathon and will continue as long as we can. Every employee is gracious and helpful any time of the day whenever you might encounter them. The breakfasts are delicious and choices are plentiful. The morning of the race they put out fruit, juice and energy bars for all the runners at 4:30 am. The cocktail hour at the Ravello lounge is wonderful and ample. We look forward to staying with the Amalfi Hotel again next year!

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinboro, Pennsylvania
2 reviews
4 of 5 stars Reviewed October 10, 2011

We found this hotel using tripadvisor and we're happy to say, we weren't disappointed! The Amalfi is a great hotel with first class amenities! The staff was friendly and helpful and service was very quick and efficient. We were very pleased with everything about our stay. Thank you Amalfi and thank you tripadvisor!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 4, 2011

I had a couple of emergencies when I arrived in Chicago. The staff helped me out tremendously with both. They were friendly and very prompt and detail oriented. I also enjoyed the breakfast served on each floor and the wonderful cocktails and appetizers every evening from 5:30 -7:00. I will definitely stay here every time I visit Chicago!

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Guest Experience Manager at Kinzie Hotel, responded to this review, October 11, 2011
Dear Guest,

Thank you for choosing the Amalfi Hotel during your stay in Chicago! We are sorry for your unexpected emergencies but very glad that you found our staff willing and able to help. I’m pleased to hear that you found our deluxe continental breakfast and manager’s reception enjoyable, as well.

Again, thank you for taking the time to share your experience at the Amalfi. We look forward to welcoming you back soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kinzie Hotel

Address: 20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#18 Family Hotel in Chicago
#18 Romantic Hotel in Chicago
#21 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kinzie Hotel 3.5*
Number of rooms: 215
Official Description (provided by the hotel):
Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago. Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H2O Plus Spa products and Keurig coffeemakers. Enjoy our complimentary deluxe continental breakfast, conveniently served on each floor just steps from your guest room. An evening reception in our intimate Double Cross Lounge is the perfect way to unwind after a busy day of meetings or exploring the Windy City.Stay connected with complimentary, lightning-fast WiFi throughout the hotel or by visiting our complimentary 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you'll experience Chicago like you never have before. ... more   less 
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

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