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“My new favorite hotel” 5 of 5 stars
Review of Kinzie Hotel

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Kinzie Hotel
3.5 of 5 Hotel   |   20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago) (Near North Side)   |  
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Ranked #16 of 174 Hotels in Chicago
Mnneapolis, MN
Contributor
14 reviews 14 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“My new favorite hotel”
5 of 5 stars Reviewed September 7, 2011

They treated us really well. Friendly service, rooms cleaned very thoroughly each day, free breakfasts and cocktail/apps hours. The location was perfect -- easy access to sightseeing, shopping, food and el lines. If you are celebrating something, let them know in advance. They'll make you feel special.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,573 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (271)
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Louisville
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 6, 2011

My wife and I wanted a nice place to stay to celebrate our 20th anniversary and didn't want a chain hotel, so we took off to Chicago and stayed at the Amalfi. Not knowing downtown Chicago, it looked on the map like location might be a problem, but we couldn't have been more wrong! The Amalfi is centrally located and very near the river, Michigan Ave, the riverwalk, etc. The staff couldn't be more helpful, and the bellmen were especially good. We're not fans of valet parking, but even that was OK. The rooms are luxurious, and it's really convenient to have breakfast on each floor and not have to dress to go to the lobby. They encourage you to go in the provided robes, which are very comfortable.

A couple of things to be aware of...since the hotel is downtown, the views are not so great as it is surrounded by taller buildings. But in Chicago, most people don't spend much time in their rooms anyway. One other caveat...we bought tickets to a show through their concierge about a month ahead of time which were, of course, nonrefundable. After a couple of days, I went directly to Ticketmaster and found that I could have gotten the same tickets for over $100 less. Oh well, lesson learned.

Regardless, it was a wonderful experience and we will not hesitate to go back.

Room Tip: Corner rooms are larger and have windows on three sides.
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmalfiHotelChicago, Guest Experience Manager at Kinzie Hotel, responded to this review, September 8, 2011
Dear Guest,

Happy 20th Anniversary!

Thank you so much for sharing your positive thoughts about the Amalfi Hotel Chicago with fellow travelers. It makes our jobs worthwhile to see that you enjoyed your stay. We’re very happy that you found our location convenient and enjoyed our amenities, such as the plush robes and breakfast.

We are so sorry to hear about your unfortunate ticket mishap. We'll be sure to investigate the miscommunication with Ticketmaster further in order to maintain our customers' best interests. Thank you for being so understanding and patient. Please let us know next time you visit and we'll be sure to send you something special to welcome you back to the Amalfi Hotel Chicago.

We hope to see you again soon!

Warmest Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mahomet, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2011

My husband, myself, 21 year old daughter and 17 year old son stayed here one night over Labor Day weekend. Having never stayed in a non-chain hotel outside of WDW I wasn't sure what to expect. This hotel is amazing! We were in Chicago for our anniversary and I had indicated that on the reservation. We had a good rate already via TripAdvisor, but when arriving found out they upgraded us to a King suite with the huge windows and two tvs and a large bathroom with many Aveda products. We were again surprised when two wine glasses and a bottle of wine in ice came to our door compliments of the Amalfi. Such a nice touch!! The breakfast had lots to pick from and is so nice that it is on your own floor. We walked to the Grand Lux Cafe for dinner since Michigan Ave. is just a short two blocks away. This is in a great location and I would definately stay there again!!

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mason, Ohio
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 5, 2011

Our family (my wife, 16 yr old daughter and friend, and I) stayed at the Amalfi on Labor Day weekend. I had found The Amalfi on TripAdvisor when I began my search for a hotel to stay at. The one big thing we needed in a hotel was a suite to give the teenagers and us some separation and privacy. We booked one of their King Suite rooms and it was just what we wanted. It was much larger than it appeared on their website and had wonderful curved windows in each room. While the room was very nice the furniture was a little tired however it wasn't an issue just an observation. The check in was very quick and the bell staff are wonderful. Whenever we had any question or needed local advice someone was always available and gave us what we needed. The morning continental breakfast was a great touch and sometimes we had to go to other floors to find specific things we wanted but that is understandable. The evening reception was just OK. I say this because I think they need to do something different. It is conducted in a small room with limited seating and dimly lit. If this is something they are going to continue to do I would change the venue. This is also the only area where I felt even a little bit of attitude by the staff. It cam on Sunday night and the person working appeared to be a little put off toward the end and while I understand that can happen especially when there is free alcohol involved it still should never come across that way.
All in all we would definitely return to this hotel it was excellent!

Room Tip: Ask for a king suite in a corner room or a corner room even if not in a suite
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  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodstock,ON
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 2, 2011

This is a hidden gem in the City. It is located in a very desirable River North area right in the heart of it all.
We went to Chicago for the first time ever to celebrate my wife's 50th and did not know completely what to expect. Our initial contact with Melisa Driza the Guest Experience Manager was easy and informative.
We received a well appointed 4th floor corner room with an excellent city view overlooking Harry Carey's restaurant across the street.
The Amalfi offers free in room WIFI, an excellent reception each night with quality beverages and finger foods, and a daily breakfast on each floor which is more than enough to start your day with.
We took advantage of all these and the hospitality of the staff.
I would highly recommend this hotel to any and all visiting Chicago!

Room Tip: Rooms are beautifully appointed and have excellent in room comfort ccontrols.
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Top Contributor
56 reviews 56 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 1, 2011

We enjoyed a three-night stay here in late August amidst excellent weather. The Amalfi has got most things right: the location is nicely central between the Loop and the Magnificent Mile; it's near the river; the rates we got make it an excellent value at $127 + tx per night; the service is excellent; it's not overwhelmingly large; the rooms are spacious and well-equipped; the provision of continental breakfast and Happy Hour reception are welcome touches.
In short, we would not hesitate to return to this place that doesn't skimp on the essentials, but doesn't go overboard with unimportant extras. Except in one respect, and here's my gripe: the bedside table is provisioned with four bottles of designer water priced at between $5 and $7 per bottle (see photo). Why? Is the Chicago drinking water unpalatable or dangerous? Is this something that most guests want or need? Or does the markup on this item make a good money-maker for the establishment? Strange, when hotels today try to guilt their guests into re-using towels and not changing sheets that they support such an unenvironmental practice as marketing overpriced bottles of designer water.

Room Tip: We had a room on the west side of the 6th floor--very quiet.
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Stayed August 2011, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brantford
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 30, 2011

My husband and I stayed at the Amalfi for 3 nights in July. Front desk staff are amazing, very helpful. We loved the fact that breakfast is served on each floor; very convenient. However, the "Happy Hour" or "Manager's Reception" each evening was the highlight of our stay at the Amalfi. Great drinks, tasty appetizers and a great way to mingle with other guests. I would stay here again and have recommended it to a number of our friends.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kinzie Hotel

Address: 20 W Kinzie St, Chicago, IL 60654 (Formerly Amalfi Hotel Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#11 Romantic Hotel in Chicago
#16 Family Hotel in Chicago
#23 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kinzie Hotel 3.5*
Number of rooms: 215
Official Description (provided by the hotel):
Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago.Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H20 Plus Spa products and Keurig coffeemakers. Enjoy our complimentary deluxe continental breakfast, conveniently served on each floor just steps from your guest room. An evening reception in our intimate Double Cross Lounge is the perfect way to unwind after a busy day of meetings or exploring the Windy City.Stay connected with complimentary, lightning-fast WiFi throughout the hotel or by visiting our complimentary 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you’ll experience Chicago like you never have before. ... more   less 
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

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