I booked this hotel in a package deal with our airline flights to and from Chicago between July 2 and July 8; all reviews on various sites, including TripAdvisor, were positive, which helped in my decision.
We flew into O'Hare, took the Blue Line subway (about 30-40 minutes, depending on the stops, it isn't an express by any means, but is certainly cheaper than a taxi ride); we got off on the Clark St. stop and walked north across the Chicago River bridge a couple of blocks, then another couple of blocks east to the Amalfi Hotel on West Kinzie Street. It was rather hot that day, but as long as your luggage is wheeled, it is certainly bearable and worth the savings of either a taxi or a rental car (and they do have high daily charges for parking at the hotel).
The lobby is small but nicely decorated. There are generally two staff on duty and I always found anyone there very helpful and friendly, more than happy to help you arrange reservations or give you ideas for excursions. We checked in without any trouble, though they do get a bit insistent on wanting you to have a key to the bar/fridge combo, since you CAN use what little room is left in there for your own food or drink. They also insist on a credit card in case you do use something out of there, even if, as we did, pay our bill upfront through Expedia. We had no problems with them upon checkout, however (no bogus claims of eating a candy bar or guzzling down one of the little alcoholic beverages).
There are two elevators, both in good shape; our room, a queen bed (non-smoking throughout the hotel) had an absolutely lovely view of a roof and watertank eastward. I'm not complaining, mind you--it was just rather dominant, but if we'd wanted a fantastic view, we'd probably could have asked for a change, but no particular reason to. The bed was comfortable, though there seemed to be an awful lot of sheets fitted to it. The air conditioning is quite easy to set and very efficient, which was welcomed on the hot July 4th week we were in town. The bathroom was nice, with Aveda products available, along with a hair dryer. The closet, while not large, could have used some more hangers, but it did have a free safe for valuables and had a irorning board and iron, along with a complementary umbrella and a couple of robes with slippers (however, the ads for Amalfi seem to encourage going out into the hallway to get the free morning breakfast in your robe and slippers; as a 6'2" fella, I don't recommend it, as the exposure from the rather smallish robe would probably have gotten me arrested in most states). A LCD TV was provided with a DVD player; while the hotel does offer HBO, the other choices on their system outside of local channels, usual network offerings, was a bit on the sparce side, but you don't come to Chicago to sit in your room and watch TV, do you? It would have been nice to have a little more selection in the evenings when we were resting, however.
The hotel has free internet wi-fi service, though you can also plug into their network as well. I never had any problem in getting service, though it does apparently require relogging in ever 24 hours or so, which is a bit irritating, but manageable. My Nook Color reader, which also has wi-fi capability, hooked up into the network as well with no problems. If you do not have a laptop or e-reader with wi-fi capability, there is a business center on the 4th floor that has both PCs and Apple systems with a laser printer. I was able to access my e-mail account and my business e-mail with no trouble and had no trouble printing out airline passes.
As indicated, the hotel offers free breakfast every morning on each floor in front of the elevators. It is continental with cereal, juices, yogurt, muffins, danishes, croissants and the like, along with coffee and tea. Don't bother with the in-room coffee maker or the "Wolfgang Puck" brand coffee; it is absolutely terrible. Fortunately, the coffee at breakfast was quite good and the staff keeps it full during the breakfast service.
The hotel also offers an early evening "reception" on their 6th floor lounge, which is essentially just a large room with a bartender. They offer a number of drinks, alcoholic and not, particularly their two house drinks, which they are happy to share the receipies for. There is also an antipasti layout and the days we went it was well attended; the food was fresh and quite good.
The Amalfi is across the street from Harry Caray's Italian Steakhouse, which does provide room service upon request; it also has Keefer's Steakhouse on the first floor. Keefer's appears to have a good reputation, but the prices aren't for the faint of heart. There are, however, many restaurants within close walking distance of the hotel, any many of them are quite reasonable. We ate at Xoco (Rick Bayless' Mexican street food--very good), Maggiano's Little Italy (good), Rock Bottom Bar and Grill (good burgers and on-site brewed beers), Ben Pao's (Chinese--very good) and the Public House (brew pub with an excellent beer selection and very good food) which is a few steps away from the front door of the hotel.
The Amalfi itself is basically between the Miracle Mile and the Theatre District; you can walk to many things without a problem (like the Art Institute) or you can use Chicago's excellent bus and train system. Just make sure to buy a multi-day pass when you first get in, don't lose the card and get a map; it is easy to use and we never felt endangered at any time.
We took in the Chicago Chocolate Tour and the Architectural Cruise, both of which were fun (though again, for the time of year, rather hot and steamy to participate in). The hotel staff again would have been more than happy to help arrange any number of activities and they had an entire file of pamphlets to hand out.
All in all the Amalfi was well worth the trip. It may not necessarily be the most luxurious or best appointed, but for the value it was good and very comfortable. We've stayed over the years in bigger-name places and not been as well taken care of. We even had one repair necessary to our toilet which was taken care of quickly and an minor emergency (lost prescription glasses) that they helped with as well.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.