We had a delightful stay here. The location is terrific...we were able to walk to theatre, to wonderful restaurants, to Millenium Park, to the Art Institute, to the Museum of Contemporary Art,...Without a doubt, the staff here was absolutely the nicest, friendliest, most helpful etc of any of the hotels we've stayed (and we have been to Paris, Hong Kong, Barcelona, Rome etc) plus lots and lots of hotels in USA., (never at Hard Rock) The Hard Rock Chicago staff beats them all. One minor issue: what genius decided it was cool to have the toilet paper across the room from the toilet??? However, the fact that this hotel charges $18.50 a day for internet service is totally outrageous!!!! It is unnecessary and frankly, insulting. We are so grateful to the wonderful folks at the adjacent Chuck's Manufacturing who allowed us to occasionally check emails etc without our having to find a Starbucks. Bravo to Trevor Gould!
We are senior citizens, and were concerned about being too old for this hotel, but we were treated with nothing but respect. We go to Chicago often, and would love to return to this hotel, but the ridiculous internet charge may deter us.
- Official Description (provided by the hotel):
- A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more less
- Reservation Options:
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- Also Known As:
- Hard Rock Chicago
- Chicago Hard Rock Hotel