Writing my first TripAdvisor review because of the excellent impression this hotel left on me.
First off, it is very conveniently located in the heart of downtown Chicago, with easy access to the Magnificent Mile, Millennium Park, Willis Tower, and other points of interest.
Staff was very accomodating and got us into a hotel room on the 17th floor at 9:00 AM. All staff members I spoke with were courteous, patient, and helpful. Even the cleaning lady asked us if we needed anything additionally in our rooms as soon as we left for the morning.
The room was very clean and smelled awesome! Great view, nice contemporary furnishings. Finally a guest chair in a hotel room that I felt comfortable sitting in!!
Clean lobby as well - nice place to kill some time before our flight left.
Had an especially enjoyable time speaking to Sheila (sp?) at the concierge desk - was able to help me out with a few local points of interest I had. Also retrieved my bags quickly and with a smile.
So - bravo, Hard Rock Hotel, when I return to Chicago, I will be staying there!!
- Official Description (provided by the hotel):
- A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more less
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- Also Known As:
- Hard Rock Chicago
- Chicago Hard Rock Hotel