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Hard Rock Hotel Chicago: Traveler Reviews

4.0 of 5
230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
Ranked #38 of 164 hotels in Chicago
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1,126 reviews from our community

Traveler rating
    538
    335
    144
    68
    41
See reviews for
Families
132
 
Couples
360
 
Solo
93
 
Business
251
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Appleton, Wisconsin
1 review
“This hotel really does rock”
5 of 5 stars Reviewed December 5, 2012

We arrived at 1030 am so we were way before check in. Instead of making us check our luggage they allowed us to get into a room right away. We were even upgraded. Our room and view were fantastic. It was myseld my wife and our three kids. At night we asked for a roll away bed and were brought one right away. Even that bed was very comfortable. We have traveled a fair amount from Vegas to the Caribean and Mexico. My 10 year old son told me this is the coolest hotel he has ever stayed in.

Room Tip: If you are able to get a Michigan ave view do it because it is worth it.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask adam k about Hard Rock Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“This place ROCKS”
5 of 5 stars Reviewed December 4, 2012 via mobile

Location is outstanding. Staff very courteous, if you a guitar player take advantage of the picks program. I had my own Fender Tele that they lent me with and amp to play free if charge during my entire stay of 6 days. Nice touch. Highly recommend it.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Maybury1851 about Hard Rock Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
January 17, 2013
We couldn't ask for better feedback - thanks so much for sharing this outstanding review on your stay with Hard Rock Hotel Chicago. We're especially thrilled to hear that you took advantage of our unique Picks program, which allows our guests to jam out on guitars in their rooms free of charge. We hope to see you back to jam out again with us soon! Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troy,MI
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
“JUST AS A TOP-NOTCH HOTEL SHOULD BE LIKE”
4 of 5 stars Reviewed December 3, 2012

Enjoyed our stay at the Hard Rock Chicago. The Hotels is in close proximity to all that Chicap offers. Walking distance up and down the Golden Corridor, to the EL and bus transportation nearby. On a beautiful day we even walked to the museum campus / Soldier Field along the lake shore.
The bed was comfortable and the bathroom products were nice. The Keurig coffee maker is a nice touch....but really..why only 1 k-cup of coffee?? There was one of tea and decaf ...but really...it was a room for 2...why only one cup of coffee??? bad move.
There were photos and memoribilia of rock stars throughout the hotel, in rooms and hallways, which is cool. However, I felt that John Lennon, the photo in our bathroom, was looking right at me as I stepped out of the shower!.....Not that I minded :)

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Laine9 about Hard Rock Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
January 17, 2013
Thanks for staying with Hard Rock Hotel Chicago; we're thrilled to hear that you enjoyed our property's close proximity to the restaurants and shops along the heart of the Magnificent Mile, the Keurig coffee maker in your room and the photo of John Lennon in your bathroom! We hope you will choose to stay with us again the next time your travels bring you back to Chicago.
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Louisville, Kentucky
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Very nice room. Super staff”
5 of 5 stars Reviewed December 3, 2012

Excellent room with partial view of Millennium Park. Terrific biz center for larger screen web surfing. Phenomenal staff even accommodated morning early check in. Unbeatable location to loop el stops 1-2 blocks away and everything around the river

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by siestakeyrich for Chicago
Ask siestakeyrich about Hard Rock Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
January 17, 2013
Wow! Thanks so much for posting this outstanding review. We're thrilled to hear that you enjoyed your room with a Millennium Park view, business center amenities and the phenomenal service you received from our staff (they're awesome!) We couldn't ask for better feedback and do hope to see you again the next time your travels bring you to Chicago. Thanks again!
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Derbyshire
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Good base”
4 of 5 stars Reviewed November 30, 2012

My first visit tithe Windy City (last October) and after much research decided to stay here. A bit difficult to find (from the tube/train stop) as a newbie but once found easy to get to again. Bit of a wait to check in but staff apologised and gave a voucher for free drink in the bar - nice touch
One of the comfiest beds I have ever slept in and towels smelt of coffee - just lovely. a place that was probably trying hard to be really cool and seemed to work for some guests - but that apart a good place to stay

  • Stayed December 2011, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask mikepd_10 about Hard Rock Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
January 17, 2013
Thanks so much for choosing to stay with Hard Rock Hotel Chicago. Overall, it sounds like you enjoyed your visit with us; we're thrilled to hear you slept like a rock in our comfy beds! Thanks for providing your feedback and we hope to see you again for your next stay in Chicago.
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Additional Information about Hard Rock Hotel Chicago

Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Address: 230 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#24 Luxury Hotels in Chicago
#34 Business Hotels in Chicago
#36 Family Hotels in Chicago
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
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Hard Rock Hotel Chicago
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