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Hard Rock Hotel Chicago: Traveler Reviews

4.0 of 5
230 North Michigan Avenue, Chicago, IL 60601
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Hard Rock Hotel Chicago
Ranked #38 of 164 hotels in Chicago
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1,129 reviews from our community

Traveler rating
    539
    336
    145
    68
    41
See reviews for
Families
133
 
Couples
360
 
Solo
93
 
Business
253
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Phoenix, Arizona
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
“Beautiful hotel, great location.”
4 of 5 stars Reviewed November 28, 2012

I really enjoyed our stay here even if it was only for a few nights. It was right in the heart of downtown Chicago in a nice area. Our room had beautiful views of the city lights. The restaurants were amazing. One thing I was disappointed in was the music was playing so low thru-out the hotel you could barely hear it. If your a light sleeper, you can hear fire Sirens all night long. Maybe it was just the location of our room. We were almost on the top floor though. The beds were comfortable and rooms nicely furnished.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Dana N about Hard Rock Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
January 17, 2013
Thank you so much for taking the time to post this review! We're thrilled to hear you enjoyed our ideal Michigan Avenue location and the overall musically inspired vibe and quality of our property. We look forward to welcoming you back to Hard Rock Hotel Chicago the next time your travels bring you to the Windy City!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
“First Time Stay”
5 of 5 stars Reviewed November 26, 2012

My husband and I were looking for a place to stay for the Thanksgiving holiday. We found a great deal through the HardRock website. The service was excellent as soon as we checked in to when we checked out. My best friend came to visit me so we ate at Angels and Kings and the service was better than what I expected. I didnt expect much since it was just us having a little food and drinks. The price of the hotel was worth it especially since we ended up spending money on room service. You definitely get a 5 star quality experience here. If you are wondering we got a King room and I could see the Bean!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Nicolette W about Hard Rock Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
November 28, 2012
First and foremost, thank you for choosing to spend your Thanksgiving holiday at Hard Rock Hotel Chicago! We're beyond delighted to hear that you received outstanding, high-quality service from our staff at the hotel and Angels & Kings and you and your husband enjoyed the Millennium Park view from your platinum King room! Thanks again for taking the time to post this review; we look forward to seeing you again the next time your travels take you to Chicago.
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Chicago, Illinois
1 review
“Amazing Experience”
5 of 5 stars Reviewed November 25, 2012

The location, rooms, views and service are all top notch. You won't find a better, centrally-located hotel this cool in the city. Pay a little extra for a tower suite. You won't be sorry. Both the bar and attached restaurant are great for drinks.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask raffarraf about Hard Rock Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Fantastic Hotel”
5 of 5 stars Reviewed November 25, 2012

I loved this Hotel, everything was just perfect. Location is great, Staff was friendly and helpful, check in was easy and quick and the room was faboulous, very spacious, nice view, good hot shower with decent pressure. I was on the 8th floor and street noise was a bi of an issue but the beds were so good it felt like sleeping on a soft cloud, it was a shame I had to get out at 4.30 am to catch my plane. It's a pitty I only had one night in the Hard Rock Hotel.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ela1982 about Hard Rock Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
November 28, 2012
Thank you for giving us a perfect rating for our downtown Michigan Avenue location, friendly staff, spacious rooms and outstanding service! We're thrilled to hear you slept like a rock in your comfy bed on the 8th floor and enjoyed your stay at Hard Rock Hotel Chicago. Thanks again for posting this wonderful review and please come back to see us again soon!
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Joao Pessoa, PB
Top Contributor
78 reviews 78 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
60 helpful votes 60 helpful votes
“Perfect”
5 of 5 stars Reviewed November 25, 2012

We stayed in one HRH before, in LV, and it was kind of disapointed. When we booked the a Hard Rock Hotel Chicago for the Thanksgiven weekend, we expected less. But we're wrong. Everything is great about this hotel. The unique arquicteture of the building, its localization (steps away from Mag Mile and major mass transportation), the always helpfull staff and the big, comfy and fashion rooms turned our trip much more enjoyable. The rock-and-roll themed bar located besides the lobby helps to keep the party atmosphere. We love it. Who dont?

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask fbarros about Hard Rock Hotel Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review
November 26, 2012
Wow! Thank you so much for taking the time to post this outstanding review on your recent stay with Hard Rock Hotel Chicago during Thanksgiving weekend. We're thrilled to hear that we exceeded your every expectation by providing you with such a positive experience unique to our brand and we hope you will be back to see us the next time your travels bring you to Chicago! Thanks again for the wonderful feedback.
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Additional Information about Hard Rock Hotel Chicago

Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Address: 230 North Michigan Avenue, Chicago, IL 60601
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#24 Luxury Hotels in Chicago
#34 Business Hotels in Chicago
#36 Family Hotels in Chicago
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
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Hard Rock Hotel Chicago
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