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“Beautiful hotel, great location.” 4 of 5 stars
Review of Hard Rock Hotel Chicago

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Hard Rock Hotel Chicago
4.0 of 5 Hotel   |   230 North Michigan Avenue, Chicago, IL 60601   |  
Hotel amenities
Ranked #79 of 169 Hotels in Chicago
Phoenix, Arizona
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
143 helpful votes 143 helpful votes
“Beautiful hotel, great location.”
4 of 5 stars Reviewed November 28, 2012

I really enjoyed our stay here even if it was only for a few nights. It was right in the heart of downtown Chicago in a nice area. Our room had beautiful views of the city lights. The restaurants were amazing. One thing I was disappointed in was the music was playing so low thru-out the hotel you could barely hear it. If your a light sleeper, you can hear fire Sirens all night long. Maybe it was just the location of our room. We were almost on the top floor though. The beds were comfortable and rooms nicely furnished.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, January 17, 2013
Thank you so much for taking the time to post this review! We're thrilled to hear you enjoyed our ideal Michigan Avenue location and the overall musically inspired vibe and quality of our property. We look forward to welcoming you back to Hard Rock Hotel Chicago the next time your travels bring you to the Windy City!
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1,581 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2012

My husband and I were looking for a place to stay for the Thanksgiving holiday. We found a great deal through the HardRock website. The service was excellent as soon as we checked in to when we checked out. My best friend came to visit me so we ate at Angels and Kings and the service was better than what I expected. I didnt expect much since it was just us having a little food and drinks. The price of the hotel was worth it especially since we ended up spending money on room service. You definitely get a 5 star quality experience here. If you are wondering we got a King room and I could see the Bean!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, November 28, 2012
First and foremost, thank you for choosing to spend your Thanksgiving holiday at Hard Rock Hotel Chicago! We're beyond delighted to hear that you received outstanding, high-quality service from our staff at the hotel and Angels & Kings and you and your husband enjoyed the Millennium Park view from your platinum King room! Thanks again for taking the time to post this review; we look forward to seeing you again the next time your travels take you to Chicago.
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Chicago, Illinois
1 review
5 of 5 stars Reviewed November 25, 2012

The location, rooms, views and service are all top notch. You won't find a better, centrally-located hotel this cool in the city. Pay a little extra for a tower suite. You won't be sorry. Both the bar and attached restaurant are great for drinks.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 25, 2012

I loved this Hotel, everything was just perfect. Location is great, Staff was friendly and helpful, check in was easy and quick and the room was faboulous, very spacious, nice view, good hot shower with decent pressure. I was on the 8th floor and street noise was a bi of an issue but the beds were so good it felt like sleeping on a soft cloud, it was a shame I had to get out at 4.30 am to catch my plane. It's a pitty I only had one night in the Hard Rock Hotel.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, November 28, 2012
Thank you for giving us a perfect rating for our downtown Michigan Avenue location, friendly staff, spacious rooms and outstanding service! We're thrilled to hear you slept like a rock in your comfy bed on the 8th floor and enjoyed your stay at Hard Rock Hotel Chicago. Thanks again for posting this wonderful review and please come back to see us again soon!
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Joao Pessoa, PB
Top Contributor
98 reviews 98 reviews
44 hotel reviews
Reviews in 44 cities Reviews in 44 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed November 25, 2012

We stayed in one HRH before, in LV, and it was kind of disapointed. When we booked the a Hard Rock Hotel Chicago for the Thanksgiven weekend, we expected less. But we're wrong. Everything is great about this hotel. The unique arquicteture of the building, its localization (steps away from Mag Mile and major mass transportation), the always helpfull staff and the big, comfy and fashion rooms turned our trip much more enjoyable. The rock-and-roll themed bar located besides the lobby helps to keep the party atmosphere. We love it. Who dont?

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, November 26, 2012
Wow! Thank you so much for taking the time to post this outstanding review on your recent stay with Hard Rock Hotel Chicago during Thanksgiving weekend. We're thrilled to hear that we exceeded your every expectation by providing you with such a positive experience unique to our brand and we hope you will be back to see us the next time your travels bring you to Chicago! Thanks again for the wonderful feedback.
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Niles, Michigan, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2012

We stayed there on Monday and only for a night but it was amazing. I unfortunately had gotten a cold that day and wasn't feeling so good during our stay. My husband had gone to the store to get me some medicine and when he came back he ordered a beer and the front desk kinda made a joke with him that he only wanted one and he explained why. When room service came he not only got three beers the bellman also sent a card up with a giant bottle of water saying he was sorry I had gotten sick and he hoped I felt better. We both thought this was a very generous and our planning another stay there in may for his birthday.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, November 26, 2012
Thank you so much for taking the time to post this incredible feedback on your recent stay with Hard Rock Hotel Chicago. First and foremost, we're sorry to hear that you were under the weather during your visit with us and do hope you are feeling better. We're thrilled to know that our staff was able to provide you and your husband a customized experience with the surprise in-room amenities and we can't wait to welcome you both back in May for your hubby's birthday! Thanks again and we'll see you soon!
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Bettendorf, IA
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 21, 2012

If you want guaranteed top service, great atmosphere, attentive staff, ideal location and the best bed in the city, then the Hard Rock is for you. We love to stay here when we viist because we always receive Rock Star service! they have a happening bar in the lobby and now a great new restaurant - Chuck's Manufacturing. The menu and food are excellent! This place truly rocks in every way!

Room Tip: rooms on the north side may have a view up Michigan Ave - especially the corner rooms. On the south...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review, November 26, 2012
Wow! Thank you so much for taking the time to post this outstanding review on the rock star treatment you recently received during your stay at Hard Rock Hotel Chicago! We're thrilled to hear that our attentive staff and downtown Michigan Avenue location were to your liking and we're even more excited to hear that you had such a positive dining experience at our new hip restaurant, Chuck's Manufacturing. Thanks again for the review; we love our returning guests and can't wait to welcome you back to Hard Rock Hotel Chicago!
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Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#21 Spa Hotel in Chicago
#36 Luxury Hotel in Chicago
#57 Business Hotel in Chicago
#72 Romantic Hotel in Chicago
#75 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Official Description (provided by the hotel):
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel

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