We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Great Experience!” 5 of 5 stars
Review of Courtyard Chicago Downtown/Magnificent Mile

Save Saved
You added Courtyard Chicago Downtown/Magnificent Mile to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Courtyard Chicago Downtown/Magnificent Mile
3.0 of 5 Hotel   |   165 East Ontario Street, Chicago, IL 60611 (Gold Coast)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #33 of 167 hotels in Chicago
Maryville Illinois
1 review
7 helpful votes 7 helpful votes
“A Great Experience!”
5 of 5 stars Reviewed November 29, 2006

This was our first trip to chicago and we wanted to visit during the holidays. Since we had no past visits to draw on, we pretty much went with an "affordable" price listing compared with the other hotel listings. Our hotel was everything we had hoped for. The parking was on site and it was very easy to park our own car and walk a few steps to the lobby. The check in process was pleasant and we were able to go directly to our room even though we arrived a few hours before checkin and we were offered a choice of two rooms to chose from. Our room couldn't have been more pleasant. The beds were better than we had at home and everything was extremely clean! A nice couch and desk and chair were appreciated. The hotel lobby was also inviting and offered several seating arrangements for lounging. Upon exiting and returning we were always greeted like old friends. The employees seemed to really enjoy working there. The attached restaurant offered a wonderful breakfast buffet for $13! That was a very pleasant suprise! The location was perfect for shopping. We saw the Festival of Lights parade and fireworks and were only steps away from our room. We were able to unload packages and set back out again and again. I now know that I have the perfect place to stay and look forward to the possibility of making this a yearly tradition! You should too!

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

549 people have reviewed this hotel

Traveler rating
    298
    197
    40
    9
    5
See reviews for
137
119
34
136
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Dublin, Ireland
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 24, 2006

We are just back from four nights at this hotel. My two friends and I shared a large room with two large double beds and plenty of room for all the shopping we did! We had the American girl package (thou we are all in our 30s) and got cookies and milk every night. The location is perfect , just off Michigan Ave and we walked everywhere. We never ate in the hotel for some reason but the menu read well. There's a Starbucks in the lobby which we found great after coming in after a long day..we needed a shot of caffeine to go out again at night.Concierge was very helpful with reservations and recommendations.
A great place for breakfast is West eggs ,about two blocks east, out of hotel turn right and walk for two minutes. We also went to the House of Blues for Sunday Gospel brunch,it cost about $40 and was very short , but a good experience for us.
The Architectural river tour was brilliant but have heard it depends on the guide. You get a great view of Chicago that you dont get walking. Also recommend going to the Hancock tower for drinks...great view!
All in all LOVED Chicago...def my kinda town. I'll be back and would stay at this hotel again.

  • Liked — location
  • Tips/Secrets — West eggs to start your day
  • Stayed November 2006, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cookeville, TN
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 26, 2006

My mother and I got this place for $80 on priceline, and it was a fantastic deal. The hotel is nothing fancy but it was clean and spacious in a good quiet location. The restaurant downstairs is great.

  • Stayed May 2005
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed September 11, 2006

We arrived very late at night after a 9 hour delay flying over from UK and we received a warm reception on arrival. Our request was for a twin/twin/sofabed room high up with a front facing view. We were on the 21st floor but none of these rooms face the front - we could just see the tops of the Sears Tower ariels sticking above the other nearby towers.

We ate out for all our meals including breakfast - tip of the day is turn left towards the Michican Avenue and not right towards the Lake otherwise you'll be hungry. There is an amazing McDonalds a few blocks west - huge fancy thing unlike any other you will see in the world - it a special to mark their 50th anniversary and worth a visit.

Everywhere you will want to see downtown is within walking distance so we didn't hire our car until time to drive Route 66. The hotel has an integrated public mutlistorey car park and you get a much reduced rate for staying at the hotel.

The kids & I appreciated the free high speed internet service - two PCs you can use so don't worry if you forget your laptop like I did.

Nice lounge bar and a few tables on the pavement outside (or side walk as you call it in the US). Nice Califonian red by the glass though I can't remember the label. Not many sidewalk cafes in Chicago, shame.

Friendly staff (including some Brits), fresh fruit at reception and one day we even had free miniature Hersey bars though I still don't like them, it ain't chocolate.

Our family party of 5 managed to share the single bathroom. We enjoyed our 3 night stay here and would recommend this hotel.

  • Liked — Location
  • Disliked — Air con was a bit noisy
  • Tips/Secrets — For breakfast turn left when you walk out of the front door and walk a few blocks
  • Stayed August 2006, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, MD
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 29, 2006

My husband and I were here the end of August for pleasure and were extremely happy with this hotel. I travel monthly for work and tend to stay in Courtyards and have to say this is definitely not your average Courtyard. We had a great corner room on the 20th floor which gave us a view of the East part of the city (as well as the Lake) and a north view which included the John Hancock. Although the room was not very big it was clean.

We also found the service friendly and knowldgeable. Check in took all of 5 minutes and they had a room ready early for us. The concierge (Damitry) was extremely helpful and friendly. Just the fact that this Courtyard has a concierge is a plus!

Location, location, location is magnificent. One block from the Mag Mile, a couple of blocks from the red line,

  • Stayed August 2006, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siloam Spring
Reviewer
3 reviews 3 reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 1, 2006

Great Location! 1 block from Michigan Ave., Starbucks in the lobby, & donut shop across the street. Walking distance to everything. Rooms are nice & staff is very accomadating. We would definetly stay again.

  • Liked — location
  • Stayed July 2006, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 28, 2006

What a nice hotel! I have never stayed at a Courtyard before and only booked this one because the other nearby Marriott (where my meeting was held) had no availability. I don't regret the 1 1/2 block walk at all! I had stayed at the other hotel earlier in the summer and was not altogether pleased.
The room was nice although not huge. It was quiet.
The bonus was the restaurant, "Viand". It is actually a "restaurant/bar." As it was a Saturday night there were quite a few people but not crowded. However, it was not noisy nor was the service slow. Our server was very pleasant, knowledgable and prompt. To beat all of that, the prices were very reasonable! It was after 7:30 when we arrived so we didn't want more than a light meal. I got a very good BBQ turkey wrap and fries for $12 and my Mother got a very large burger and fries for $10. Breakfast the next morning was the same value. Two eggs, meat, hash browns and toast for $7! (To compare, the same meal at the other hotel where we stayed this trip was $14!) It was so nice to be able to eat in a big city hotel restaurant that wasn't so overpriced.
There was free high speed internet access in the room. Which is something I haven't found in many large cities as it is usually at least $10 per day. That is a huge ripoff considering that one is usually paying well over $200 per night for the room even at a discounted/group rate.

Stayed June 2006
Was this review helpful? Yes 29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Courtyard Chicago Downtown/Magnificent Mile? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Chicago Downtown/Magnificent Mile

Address: 165 East Ontario Street, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#32 Romantic Hotel in Chicago
#36 Family Hotel in Chicago
#45 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Downtown/Magnificent Mile 3*
Official Description (provided by the hotel):
Experience the grandeur of the Windy City at Courtyard Chicago Downtown Hotel near Magnificent Mile. Enjoy newly renovated lobby and guest rooms with 32" LCD televisions, full-service amenities, an Art Deco-inspired design and the renowned value and service of a Courtyard. Our Chicago hotel near Magnificent Mile is ideally located, just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place and premium shopping at Macy's, Tiffany & Co., Nordstrom's, and Neiman Marcus along Chicago's famous Magnificent Mile. Pamper yourself with an indoor pool & fitness facility, a Starbucks Coffee Shop, and an upscale restaurant, as well as over 3,700 square feet of space, nine meeting rooms, on-site catering, and complimentary fiber optic high-speed Internet access. Offering upscale, affordable lodging in the city, we're a leader among Downtown Chicago hotels near Magnificent Mile. Discover the thrill and excitement of the Windy City at the Courtyard by Marriott Chicago Downtown/Magnificent Mile Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Orbitz, Hotels.com, Travelocity, Tingo, TripOnline SA, BookingOdigeoWL, Despegar.com, Agoda and Venere so you can book your Courtyard Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Courtyard
Chicago Marriott

Owners: What's your side of the story?

If you own or manage Courtyard Chicago Downtown/Magnificent Mile, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.