Great location for exploring the Magnificent Mile of Chicago, but a block off the hustle and bustle of Michigan Avenue. (Right next door to Garrett Popcorn!)
We found our king/sofabed room to be spacious and clean with room to spread out for our family of four. Valet parking and front desk staff were friendly and were able to accommodate our early check-in request.
We experienced two minor drawbacks to our stay, but both were handled quickly and graciously by staff once notified. We experienced noisy children playing in the hallway and running from one room to another in their large party, and the hotel changed our room to another floor with no problem even though it was 9:00 pm and we had been in the previous room since that morning's early check-in. We had booked the Escape Transportation Package which included valet parking, but when the bill was received under the door the next morning, we were charged additional for parking. This was taken care of at check-out when I mentioned the discrepancy, but I am sure that it would have remained on my bill if I had not brought it to their attention.
All in all, a fantastic stay in a great location in Chicago for a very reasonable price (check out the transportation package if you will be driving into the city-- parking is VERY expensive in downtown Chicago, particularly at hotels). Highly recommended!