My family of 4 (2 adults and 17-year-old and 19-year-old sons) stayed at this hotel for a weekend in May while we visited colleges and took in some sights. The weather was miserable (rainy and cold) but the staff at this hotel made our trip wonderful. They were very friendly and helpful. Usually checking in is just perfunctory, but the staff made us feel really welcome. When we came downstairs to head to dinner, they again were friendly, engaging us in a chat. During that chat, I mentioned where we were going to eat, and the concierge gave us a coupon, which enabled us to jump a 40-minute line to get into the pizza place of our choice. When we got home that night with more pizza than we could eat, the staff offered, without prompting, to send a refrigerator and microwave to our room, for free. I didn't know such thing was available. Even the guy who called our taxi was exceptionally friendly. And on such a gloomy weekend, all that warmth helped.
The room itself was clean and of the usual Marriott quality. One son wound up sleeping on the pull-out bed, which was its usual "eh." But the guy who set it up for us went out of his way to find us extra padding to put under the sheet and a comfy blanket (instead of the usual plastic-y one for the extra bed). My son much appreciated it.
The location couldn't be beat. We could easily take the El or walk or take a taxi anywhere.
I'm not usually so effusive about chain hotels (though I generally like Marriotts and make a point to stay in Marriotts when I travel for business). But this hotel was different. It felt like a small hotel even though it was a large, downtown hotel.
- Official Description (provided by the hotel):
- Experience the grandeur of the Windy City at Courtyard Chicago Downtown Hotel near Magnificent Mile. Enjoy newly renovated lobby and guest rooms with 32" LCD televisions, full-service amenities, an Art Deco-inspired design and the renowned value and service of a Courtyard. Our Chicago hotel near Magnificent Mile is ideally located, just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place and premium shopping at Macy's, Tiffany & Co., Nordstrom's, and Neiman Marcus along Chicago's famous Magnificent Mile. Pamper yourself with an indoor pool & fitness facility, a Starbucks Coffee Shop, and an upscale restaurant, as well as over 3,700 square feet of space, nine meeting rooms, on-site catering, and complimentary fiber optic high-speed Internet access. Offering upscale, affordable lodging in the city, we're a leader among Downtown Chicago hotels near Magnificent Mile. Discover the thrill and excitement of the Windy City at the Courtyard by Marriott Chicago Downtown/Magnificent Mile Hotel. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
- Chicago Courtyard
- Chicago Marriott