I don't understand some of the negatives in others' reviews. We found our room to be just right. We did not spend much time in it as we caught the shuttle to Midway and from there got on the mass transit train to go downtown. This is not hard to do, although one has to walk through the airport to the opposite side (East?) to get on the trains. We did this trip to Chicago without a vehicle, purchasing our passes from a kiosk at the airport. They are then good to ride any bus or train. My favorite part of the hotel was the bed! It was THE most comfortable bed I have ever slept on - anywhere! The linens are all completely washable, and you get the impression that they have just been laundered before you use them. We had a microwave and a refrigerator and that met our needs quite well. For our family of four the suite was a little small when we had the rollaway out and the sofa bed opened, but again, this was only when it was time to sleep. We found the staff to be quite helpful and enthusiastic, and the cookies in the evenings were wonderful; just get there early!
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