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“Ikea Chic, cheaply contemporary, but not bad” 4 of 5 stars
Review of Crowne Plaza Chicago - The Metro

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Crowne Plaza Chicago - The Metro
3.5 of 5 Hotel   |   733 West Madison Street, Chicago, IL 60661 (West Loop)   |  
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Ranked #99 of 177 Hotels in Chicago
Fort Wayne
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3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Ikea Chic, cheaply contemporary, but not bad”
4 of 5 stars Reviewed May 14, 2007

My partner and I stayed at the Metro Crowne Plaza this past weekend. It was nice, but not what I expect from a Crowne Plaza. It was more like a contemporary Holiday Inn Express. Think, Target or Ikea contemporary. The Internet requires a cord which is kind of a pain if you want to use your computer in bed. The website states marble bathrooms, which is what most Crowne Plazas have, this just has the standard tiled bathroom, thought the vanity has a kind of cool faucet, which is to the left side and kind of makes it odd when washing your face.

Both light bulbs in one desk lamp were blown and the lights over the bed turn off at random. Over all this was a nice hotel though, however if you are looking for more luxury, I would recommend either the Allerton crowne plaza or the Intercontinental.

  • Liked — easy parking and great service, also very very clean
  • Disliked — minor lack of attention to details
  • Stayed May 2007, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 6, 2007

I stayed at the Crowne Plaza Metro for three consecutive weeks for a business related function. The rooms are nice and I never experienced any problems with the housekeeping, but, these are the only things that were problem free. I always requested a King Bed No Smoking room on my reservations, but it seemed that every Monday when I checked in, all the Kind beds we already occupied. I know this was a load as I was with a group of 50 and there were people that checked in after me and got King beds. Of the 4 meals I ordered from the restaurant, 3 had problems and had to be returned. I finally gave up and started going down to Greek Town. As for the 'High-Speed' internet, dial-up is faster. The fitness facility is composed of two stationary bikes, 2 tread mills, two ellipticals and some dumbells. The pool that the website shows is actually two blocks East located in the Presidential Towers condominium. Now, you may think that this is not a real issue...think 500 people vying for the same equipment. Our group did get great rates, 109.00/night and I think we got about the same service.

  • Liked — Location
  • Disliked — Service, High-Speed Internet svc and restaurant.
  • Stayed March 2007, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Chicago - The Metro

Address: 733 West Madison Street, Chicago, IL 60661
Phone Number:
Location: United States > Illinois > Chicago > West Loop
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#86 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Chicago - The Metro 3.5*
Number of rooms: 398
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Chicago Metro. Crowne Plaza Chicago Metro, the closest hotel to the United Center, is a winning choice for your lodging needs. Nestled in the shadow of the Sears Tower, the Crowne Plaza Chicago Metro is centrally located to many of Chicago's finest attractions. Just blocks from the Loop, and Michigan Ave./Magnificent Mile shopping, Chicago Planetarium, Art Institute of Chicago and Navy Pier are located a short distance away. From its brilliantly designed architecture, sleek modern interiors, masterfully appointed guest rooms and numerous amenities, the Chicago Metro is the perfect choice for the discerning traveler. Experience our highly acclaimed restaurant Dine, with eclectic cuisine to fit every palate served in a charming retro diner atmosphere with an upbeat contemporary style. Our event space and outstanding service make Crowne Plaza Chicago Metro The Place to Meet. Our Crowne Meetings Director coordinates every detail of your event, making us the favorite for wedding, conference, banquet and meeting planners. The Crowne Plaza Chicago Metro is everything you expect, and much more. ... more   less 
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Also Known As:
Crowne Plaza Chicago - The Metro Hotel Chicago
Chicago Crowne Plaza
Crowne Plaza Chicago Metro

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