We stayed in this hotel two nights before we boarded a train for home. It was adequate. We had some trouble with the shower. After they fixed it , it was much worse. But they did credit us with one night stay when we complained. We were a little further from town that we thought. But it is on a direct busline right into town. It was very easy. My husband is disabled and he could drive the scooter we rented right onto any of the buses very easily.

Our Amtrak train was delayed due to flooding and we were given a room here. Now the hotel itself was great. Clean rooms and flat screen tv's. My problem was at check in. Amtrak pays for the rooms for its guests. This hotel was telling the Amtrak passengers that they would have to post a deposit of 50 dollars. Now Amtrak does not allow any hotel to collect deposits from distressed passengers. This was not a problem for me but some passengers did not have the 50 dollars. The front desk staff were not friendly at check in. I am a Priority Club Gold member and they told me that only Platinum members get breakfast coupons. Not friendly at all.

Beds too small for two people. The hotel and rooms were clean and nice.

This hotel is really great overall - we were pleasantly surprised. The staff is extremely helpful and friendly. The hotel location is great - just 2 blocks outside the Loop, but still centrally located for walking. It's just two blocks from Greektown, one block from a Walgreen's and one block from a Dominick's (full grocery) - which couldn't be more convenient once you realize you've forgotten to pack certain items! (Or want a bottle of wine in your room!) Lots of great restaurants a mere three blocks away on Randolph St.

The rooms were very stylish, sizeable and the beds are killer - extremely comfortable. Room even had a flat-screen TV! The hotel even has BALCONIES - a rarity in this day and age of hotel windows that don't even open due to liability issues! The only strange thing was the bathroom - it was very odd. The sink/counter were situated in the corner, so the mirror was split left and right - very little counter space to work with and the faucet was offset to the left of the sink instead of centered. Kinda seemed like the Mad Hatter designed the whole thing, but you could work around it once you got used to it. Shower arm also bizarrely set up, but again, not a huge big deal.

Considering we got a fantastic last-minute rate on the internet (right before the marathon no less!), we really got our money's worth. Highly recommended.