- Relatively cheaper (for good reason I suppose)
- Most rooms, if not all, have a balcony
- Decent location - though on the outer edge of the loop/downtown area
- Onsite restaurant from breakfast, lunch & dinner. Breakfast not included in room rate though.
- Literally next to the highway - easy to locate
- Front Desk staff couldn't care less - had some questions (about non-smoking rooms) during check-in - very nonchalant responses with a shrug
- Had a simple question / comment (about why they don't take payment for valet parking while checking out - instead of saying "you're all set" only to go out to pickup car and they ask you to go back inside to pay for parking and get the ticket stamped) - yes, not a big issue, but VERY simple to fix - when asked about it at the Front Desk - response "we just don't do it" (ABSOLUTELY couldn't care less)
- Literally next to the highway - somewhat noisy - though I should say the balcony sliding doors blocked most of the highway noise reasonably well.
- Noisy hallways with the basketball guys roaming around all night (some event I suppose)
- The front drop-off/pick-up area is a MESS - cars coming in from all directions, blocking the entire area - trying to cram in as many cars (hence the "valet") as possible and then more.
The hotel management seems to care enough about responding to these comments on Tripadvisor. I wish they would just fix the front desk guys' attitude.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza Chicago Metro. Crowne Plaza Chicago Metro, the closest hotel to the United Center, is a winning choice for your lodging needs. Nestled in the shadow of the Sears Tower, the Crowne Plaza Chicago Metro is centrally located to many of Chicago's finest attractions. Just blocks from the Loop, and Michigan Ave./Magnificent Mile shopping, Chicago Planetarium, Art Institute of Chicago and Navy Pier are located a short distance away. From its brilliantly designed architecture, sleek modern interiors, masterfully appointed guest rooms and numerous amenities, the Chicago Metro is the perfect choice for the discerning traveler. Experience our highly acclaimed restaurant Dine, with eclectic cuisine to fit every palate served in a charming retro diner atmosphere with an upbeat contemporary style. Our event space and outstanding service make Crowne Plaza Chicago Metro The Place to Meet. Our Crowne Meetings Director coordinates every detail of your event, making us the favorite for wedding, conference, banquet and meeting planners. The Crowne Plaza Chicago Metro is everything you expect, and much more. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Chicago - The Metro Hotel Chicago
- Chicago Crowne Plaza
- Crowne Plaza Chicago Metro