We were very nervous about going there since no review was written for it, but hotrooms[-] "didn't have [my] confirmation number or a record of [my] call", so last minute we were scrambling to find a room since all downtown hotels were booked for a convention, exept a $350.00 a night room. So, finally we found this one. I didn't know what kind of neighborhood it was, or how transportation would work. My daughter was being tested downtown, so it was just Mom and daughter. I followed the advise of another trip adviser, and bought a 2-day pass on the CTA online. That worked slick. We took the L-train from O'Hare Airport to downtown, walked around Millenium Park. Took route 147 bus to Hotel. Quiet neighborhood. I felt like I was at a car wash pay booth in their "lobby", but it was clean. Small, very small elevator (about 3 people with carry-ons). Small bathroom, very little counter space, but the room was a decent size (we had two double beds), and there was a dorm refrig. and microwave. The room was clean and comfortable. They even had breakfast, again, in a very small room. Basic tiny bagels and danishes, cereal, toast, juice, and the like. It worked just fine for us. The bus stop was right outside the front door: route 147 took us downtown, about 40 min. (except rushhour is longer) It goes on the outer Lake Shore Dr. so you get to look at the lake for part of the trip. It goes by Loyola Univ. also. So, we were very relieved to find a clean, very basic hotel. The beds were comfortable. If you want "atmosphere", this isn't the place. But if you just need a place to lay your head, this is just fine.