The layout of the room was fabulous. A night owl can stay up in the sitting area without disturbing the sleeper. The beds were heavenly. The bathroom was luxurious. On the morning we left, the lobby floor was soaked because it was being mopped. Was that not something that could be done during the night or in the very early hours of the morning? The layout of the lobby is very impersonal and unwelcoming, and the staff didn't really do anything to make it warmer.