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“Awesome experience! Great hotel and fabulous Sky Terrace.” 5 of 5 stars
Review of Ivy Boutique Hotel

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Ivy Boutique Hotel
4.5 of 5 Hotel   |   233 E. Ontario St., Chicago, IL 60611 (Gold Coast)   |  
Hotel amenities
Ranked #34 of 169 hotels in Chicago
GreenLeadersGold level
1 review
“Awesome experience! Great hotel and fabulous Sky Terrace.”
5 of 5 stars Reviewed June 16, 2013

My wife and I celebrated our wedding anniversary over Father's Day weekend. The front desk service was second to none and the King Suite exceeded our expectations. Ended the night on the 16th floor Sky Terrace. The Chicago skyline was a sight to see. 5 star experience.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesCazares, General Manager at Ivy Boutique Hotel, responded to this review, June 23, 2013
Dear Guest,

Thank you for taking the time to post an excellent review about our property, the IVY Boutique Hotel. I'm so glad that you enjoyed your stay over Father's Day weekend. Hopefully we will see you again on your next wedding anniversary!

Sincerely,

James Cazares
General Manager
T. 312.335.5444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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342 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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cleveland
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 10, 2013

I booked my room through Hotwire - 4 + 1/2 stars - Mag Mile...I assumed we would be put in the closet - because I only paid $182/nt..going rate $399...the staff was lovely - and the room, though small - beautiful!!! the bathroom was the BEST...clean, modern and the shower was amazing. We walked everywhere - miles....very close to Michigan Ave and Navy Pier. Cant wait to go back!! We tried the rooftop bar - which is gorgeous - but it was too chilly....it will be a huge hit in the middle of summer

Room Tip: You will pay alot for a big room with a view - try Hotwire, if you want a great place to sleep/showe...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesCazares, General Manager at Ivy Boutique Hotel, responded to this review, June 23, 2013
Dear Guest,

Thank you so much for taking the time to post a review about our property on TripAdvisor. I'm happy to hear that enjoyed your stay and your time at our rooftop lounge, SKY Terrace! Hopefully we will see you again in the near future!


Sincerely,

James Cazares
General Manager
T. 312.335.5444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Latham, New York
1 review
5 of 5 stars Reviewed June 9, 2013

Beautiful hotel... Very clean and comfortable, amazing mattress, attention to detail. You don't see those at first, though... You see the striking, modern decor and the feel of new... Overall a very good experience. At the front desk, Alex went above and beyond to accommodate bookings around town and everybody was very courteous. Highly recommended from a frequent traveler...

Room Tip: my room was great, no noises anywhere
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesCazares, General Manager at Ivy Boutique Hotel, responded to this review, June 23, 2013
Dear Guest,

Thank you so much for writing a review about our property on TripAdvisor. I'm so glad we were able to impress a frequent traveler such as you! I will be sure to mention to Alex your kind words.

Sincerely,

James Cazares
General Manager
T. 312.335.5444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 9, 2013

We stayed at the Ivy Boutique Hotel for 3 nights from May 8-11 2013. It was our first trip to Chicago and was in the middle of a holiday to the States (we are from Australia).

First of all the location is perfect. Right off the Magnificent Mile. We were able to walk everywhere we needed, into the loop, millennium park and all the key sites with ease from the hotel. You couldn't ask for better.

The staff are friendly and from the moment we checked-in were incredibly helpful. I'd like to particularly single out the doorman who's name escapes me (starts with a K I think!). He helped us with great restaurant recommendations, including giving us a voucher to a great pizza place called Pizza Uno (definitely go - amazing!) and also organised an airport car for us on check-out to avoid the small taxi which would have barely taken our luggage. At check-in reservations also gave us a great voucher to eat at the nearby pub while our room was getting ready and we were entertained at the downstairs bar one evening while waiting for a dinner reservation by the friendly bar man explaining the rules of ice hockey to us novice Aussies.

We were fortunate also to be upgraded to a King suite facing the front and if we come back I'll definitely book one of these rooms. Spacious, relaxing and the perfect oasis after a busy day sightseeing. The lounge was perfect to relax in, bed was comfy and the bathroom was a great size - huge shower and spacious bathtub!

We were also lucky our stay coincided with the roof top bar officially opening for the summer season. What a great way to relax in the sun of an evening. Only down fall was the barmaid on the night we went who was unlike the rest of the hotel staff and a bit rude and on herself!

I cannot recommend this hotel enough. I knew nothing about it when I booked and took a gamble and it paid off. It has a great personality, isn't part of a big chain and I'd definitely stay again if we are lucky to go to Chicago again.

Tips for Chicago... definitely do the architectural boat tour, do the gangsters tour (very fun and better than a tourist bus tour), eat at Pizza Uno (or Due), eat at The Purple Pig (on Miracle Mile), do a tour of the Chicago Theatre and see some art!

Room Tip: Treat yourself and book a King suite on a higher level if you can. Not much of a view other than oth...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesCazares, General Manager at Ivy Boutique Hotel, responded to this review, June 23, 2013
Dear Guest,

Thank you for taking the time to post a review about our property on TripAdvisor. We are so glad that you choose our hotel for your first visit to Chicago. I hope we set the bar high for your next hotel experience in Chicago. Hopefully we will see you soon!

Sincerely,

James Cazares
General Manager
T. 312.335.5444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Top Contributor
149 reviews 149 reviews
76 hotel reviews
Reviews in 99 cities Reviews in 99 cities
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed May 29, 2013

Stayed a night at the Ivy during a recent trip starting in Chicago. This hotel exceeded our expectations. The staff takes great care of their customers. The rooms were super clean and comfy. Great detail was given to the rooms in layout and convenience. Next time we are in Chicago, we will be staying again at the Ivy.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesCazares, General Manager at Ivy Boutique Hotel, responded to this review, June 23, 2013
Dear Guest,

Thank you for taking a moment to comment on your recent stay at our property, the IVY Boutique Hotel. It's wonderful to hear that our hotel has exceeded your expectations. Please give us a call when planning your next trip to Chicago, this way we're able to give you the best available rate!

Sincerely,

James Cazares
General Manager
T. 312.335.5444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DeKalb, Illinois, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 28, 2013

This is one of the most beautiful hotels that we have ever stayed at in Chicago, and we have stayed at several. The staff was very friendly and professional. The rooms are amazing! The bathroom had built in TV in the mirror, the sleeping area had another TV, and the sitting area and yet another TV. The bed was the most comfortable bed EVER!!! We weren't there for any of the meals and did not order room service, but the menu was very tempting. This is definitely a must experience to appreciate hotel. We will be going again in the future.

Room Tip: Didn't use the pool or spa, so that is why I didn't rate them. You must stay here. You won...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesCazares, General Manager at Ivy Boutique Hotel, responded to this review, June 23, 2013
Dear Guest,

Thank you so much for taking the time to write a review about our property on TripAdvisor. We are so glad that you had a worthwhile experience at the hotel and that you’re willing to tell the world on TripAdvisor. My associates and I cannot wait to welcome you back to the hotel!

Sincerely,

James Cazares
General Manager
T. 312.335.5444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 26, 2013

Stayed for two nights at the Ivy last week. It is under a year old, which was obvious when my cab driver wasn't familiar with its location.

This intimate hotel has only five rooms per floor. Rooms are stylish with great amenities including nightly turn down service complete with two bite-sized desserts - small white and dark chocolate chip cookies when I arrived and the next night a chocolate-dipped strawberry and small carrot cake. These were placed on an elegant tray along with the next day's weather forecast and a breakfast menu each evening on the comfortable platform bed.

The spacious bathroom has a great rain shower and a separate hand-held wand. Lighting is abysmal, however the hotel is replacing all the mirrors so hopefully that will come with new lighting as well. It would also be nice to have a separate switch for the bathroom fan rather than it coming on instantly with the lights.

There is a new rooftop lounge which I didn't get to go to but looks lovely with great drinks and a bar menu of small plates.

The location is fantastic - very central to everything on the Miracle Mile. All the staff were cordial and accommodating. What better recommendation could be said than I will definitely stay here again.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesCazares, General Manager at Ivy Boutique Hotel, responded to this review, May 27, 2013
Dear Guest,

Thank you for taking the time to post a review about our property on TripAdvisor. I'm glad that you had such an enjoyable experience with all the amenities we provide within the rooms and our staff''s customer service. Hopefully we will see you soon on your next visit to Chicago, keep on mind the Double Queen Suite if visiting with the family!

Sincerely,

James Cazares
General Manager
T. 312.335.5444
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ivy Boutique Hotel

Address: 233 E. Ontario St., Chicago, IL 60611
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #34 of 169 hotels in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ivy Boutique Hotel 4.5*
Official Description (provided by the hotel):
Chicago's newest four star boutique hotel located just steps away from the Magnificent Mile on Michigan Ave, Chicago beaches, Navy Pier, and the restaurants of Streeterville. Experience IVY a Hotel like no other... Look to the IVY as your luxury boutique hotel experience in Chicago... Elegant, sophisticated, stylish, incredibly comfortable and quiet, the IVY is everything you’re looking for. The IVY Hotel offers distinguished and discreet personalized service. You'll find its sleek modern decor refined and understated, complemented by works of fine art from local artists. Each room and suite has been custom designed with functionality in mind. Soaring 16 floors high and with 63 rooms mostly composed of suites with your comfort in mind. Amenities at the IVY positively define luxury. ... more   less 
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