This was our first time staying at the Ivy and we were impressed. We visit Chicago at least three times a year and have stayed at many hotels and this ranks near the top for us. The location is great - just a couple blocks off Michigan. Made reservations thru booking.com and requested early check-in (if possible) and a higher floor away from elevator. The last two were met immediately and when we arrived we were able to check-in. We reserved a king suite and were very satisfied with it. I especially loved the bath with double vanities and rainfall shower. The staff were very friendly and willing to go the extra mile. Will definitely be staying there again. Would have given it 4.5 stars.