I originally requested a double queen room but when I got there, they said they did not guarantee me a double queen room so they put us in a King room with a sofa bed that was HARD AND VERY UNCOMFORTABLE. I put an additional blanket on the sofa bed and more pillows under me and NOTHING helped. So the next morning I asked if anyone has checked out and can I have my double queen room now and at that time they obliged us. You would think that they would have told me that a double room was available seeing that was what I asked for in the beginning...why did I have to ask them?
- Official Description (provided by the hotel):
- Representing the epitome of sophistication, the Renaissance Chicago O'Hare Suites Hotel exudes the soul of a boutique and the amenities of a state-of-the-art Chicago airport hotel. Located steps from the "L" Blue Line to Chicago and boasting complimentary 24-hour shuttle service to O'Hare Airport (ORD), this hotel near Chicago's O'Hare airport is a traveler's reprieve. Relax in our sparkling pool or work up a sweat in our fitness center. Stay connected with our business center or unwind in our lounge. Expressive yet functional, styled with touches of whimsy in warm, vibrant colors, guests will enjoy our hotel which is artfully balanced with just the right amenities to accommodate both business and leisure guests. ... more less
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- Also Known As:
- Renaissance Chicago o`Hare Hotel Chicago
- Chicago Renaissance