We had wonderful service thanks to Glenn at the front desk. He was able to accomodate our 8:30 a.m. arrival with a smile! We thought we would only check our bags. Instead we received our room and had a little time to relax before our busy visit. The decor is FUN! Very clean. Comfortable beds with plenty of pillows. Location was fabulous for our DePaul college visit. We were able to walk easily between the campus and public transit. I highly recommend both the coffee shop and restaurant. Also recommend a run through Lincoln Park Zoo to the Lakefront bike path down to Navy Pier. THANK YOU!