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“a little gem” 5 of 5 stars
Review of River Hotel

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River Hotel
3.5 of 5 Hotel   |   75 East Wacker Drive, (also known as Club Quarters), Chicago, IL 60601 (Downtown / The Loop)   |  
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Ranked #59 of 177 Hotels in Chicago
Toronto, Canada
2 reviews
“a little gem”
5 of 5 stars Reviewed August 27, 2013

This slim hotel could be missed. Don't! Friendly check-in and check-out. Clean, well-appointed room with everything you need. Reasonable price considering the central location. The rooms are of various sizes because of the hotel's dimensions, which lends individuality to them. They are solid and sound-proof. The beds were generous and provided an excellent night's sleep on good linen. The ability to prepare a small meal, and the provision of coffee ingredients was appreciated.

Room Tip: Corner suites can offer great views.
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  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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634 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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English first
Montreal, Canada
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 26, 2013

The location is great and the rooms very clean. The things that I didn't like were that rooms are a bit small and room service is not very efficient. I call 4 times the same day to get an extra pillow and face cloth, which my boyfriend finally got when he decided to go directly to the front desk at 10PM.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Diego, California
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 22, 2013

While not smack dab in the middle of the Michigan Street action, this hotel is pretty centrally located right on the river. The river walk is a minute walk away and there are plenty of restaurants and attractions within a mile radius. Hotel is clean and updated with some rooms offering a full kitchenette complete with fridge, microwave, two burner stove, and dishes. They offer complimentary wi-fi, gym facilities, printing services, and can even have fitness equipment and a yoga mat delivered to your room. They also over purified water filling stations in the hall and advertise loaner iPads. There isn't much of a concierge space so it can seem a bit self-service, but every member of staff we ran into was very helpful. There is a reasonably priced brekkie place attached and the parking garage daily rat is $24/day which is relatively cheap in comparison to some other hotels.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
15 reviews 15 reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 22, 2013

My new wife and I recently stayed at the River Hotel, also known as Club Quarters, on our wedding nite. We got married on Chicago's Little Lady cruise boat on the Chicago river which was almost right accross the street from the hotel. First, let me say that you will not find a more helpfull staff in the entire city. I wanted something special for our wedding nite and unfortunately waited to the last minute to try and find it. After checking several of the larger hotels in the area and coming up empty handed I came upon the little River Hotel. The minute I walked in the door I knew this was what I was looking for. I explained to Monika at the front desk about our wedding coming up in a couple weeks and after a few questions she said she had just what I was looking for, a suite in the tower. This room was the only one on the floor and had an almost 360 degree view of the city . . . at forty floors up! I can't say enough about Monika, she was so helpful and knowledgeable, truely a gem. As for hotel itself, its location is perfect, the room was immaculate, staff was incredibly helpful and not a hotel in the area came close to the reasonable price. If your looking for a great little romantic hotel in the heart of downtown Chicago don't pass this place up.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 20, 2013

This hotel is a typical decent hotel, its clean and you show up to sleep there, ok fine.

But there were two parameters I specifically wanted in a hotel that this place lied about:
1. I wanted a suite with separate rooms : LIE. It was one big room with beds on opposite sides partially covered by little walls. That is not a suite.
2. I wanted a parking garage where I could come and go as I pleased. LIE: After parking there, I was told I would have to pay a $25 fee every time the vehicle re-entered the garage.

After bringing both of these issues up to the front desk, they smiled like drugged out fools and told me there was nothing they could do. Uhh, you can't just push the freaking button and let me out of the garage instead of making me pay each time?

This place isn't bad or anything, but the Best Western is right down the street, much nicer, cheaper, and you can come and go as you please with the parking. Way better, so this place has no excuse (would have gone to Best Western this weekend but it was booked).

Also the Tvs in the room are like 20 inches or something, pretty much the smallest TV you can buy, not really even watchable from bed.

Room Tip: Stay at the best western. Better location, value, staff. .. just better overall.
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  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Garland, Texas
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed August 17, 2013

The rooms were clean and fresh smelling. The staff are the BEST that we have ever encountered. They were extremely helpful and courteous. The best location in the loop, just around the corner from Magnificent mile and a short walk from the Navy pier, on the Chicago River, near restaurants, theater district, and subway stops. Wendella boat tour leaves a block away, as well as the Chicago Trolley Double Decker tours pickup and stop is less than a block away. GREAT value. Plus complimentary filtered water in the hall. WIFI connection in the room. Niece loved the 2nd floor with the complimentary snacks and drinks. Will stay here again if we make it back to Chicago.

Room Tip: If you are staying with your family, you cannot go wrong with the 2 room suite. Basically three sle...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 17, 2013 via mobile

Clearly one if the best locations in the loop, just around the corner from Magnificent mile and a short walk from the Navy pier

Huge plus (especially in summer a complimentary water in the hall)
Good wifi connection in the room

Unfortunately, no late checkout without additional fee, but they do have luggage storage and a nice lobby with computers so it was fine

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about River Hotel

Address: 75 East Wacker Drive, (also known as Club Quarters), Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#46 Romantic Hotel in Chicago
#54 Business Hotel in Chicago
#59 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — River Hotel 3.5*
Number of rooms: 121
Official Description (provided by the hotel):
Private, full service hotel with 121 rooms located on the Chicago river. Just one block north of River Hotel is the magnificent mile, famous for shopping. The hotel is a convenient walk to the Chicago Cultural Center, Grant Park, and Marina City. River Hotel is the best value hotel based on quality and the prime location. River Hotel provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 6 meeting and event rooms available (maximum reception style 120 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Corporate Apartments available • Value rates. ... more   less 
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Also Known As:
River Hotel Chicago
Club Quarters Chicago
Club Quarters Hotel Chicago
Club Quarters Wacker Michigan

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