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“Ideal Chicago Location” 4 of 5 stars
Review of River Hotel

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River Hotel
3.5 of 5 Hotel   |   75 East Wacker Drive, (also known as Club Quarters), Chicago, IL 60601 (The Loop)   |  
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Ranked #43 of 169 Hotels in Chicago
Warwick, Rhode Island, United States
1 review
“Ideal Chicago Location”
4 of 5 stars Reviewed July 15, 2013

Perfect location for serious walkers to all the main points of interest, with the CTA as a superb backup to get you anywhere in town. The hotel was comfortable, secure, and the amenities were just right, from complimentary coffee bar, water dispensers, to highly responsive Housekeeping staff for extra towels and toiletries. Desk staff was warm, friendly and helpful, especially Roman, who shepherded early check-in for us. Not to be missed in Bella Bocino's located off the lobby...eat in or room service...the house special pizza and the ravioli are not to be missed.
We had a memorable four day visit!

Room Tip: ask...we were celebrating a birthday, an asked for a 'room with a view'. Danielle in Guest...
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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532 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Buenos Aires, Argentina
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed July 14, 2013

We have had an excellent stay at this hotel.
Location is perfect, in front of the river, one block from Michigan Ave, and close to catch tours and river tours.
Our room (superior with Kitchenette) was very comfortable, river view, with wifi, and with refrigerator and microwave.
Personnel were very helpful and attentive.
There is a good restaurant connected to the hotel and our experience there was very good.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 12, 2013

We are currently staying at The River Hotel with 2 couples in one room. We pulled the couch out and we found a mountain in the middle of it with a stain that looked like blood. We couldn't get a different room because they were booked. We had to sleep on two roll-a-aways. What a romantic weekend! We also could not get a discount or refund because we booked through Expedia. Ridiculous! Poor customer service.

  • Stayed July 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lahti, Finland
1 review
5 of 5 stars Reviewed July 12, 2013

The hotel was well equipped, the rooms nice and the staff friendly. The location by the Chicago River was ideal. The only minus was the standard of the adjacent restaurant. Service at breakfast was poor and not money's worth. On the last morning we found a really recommendable place for having breakfast namely the South Water Kitchen at 225 N. Wabash Avenue.

Room Tip: Nice view over the river.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Connecticut, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2013

We recently stayed here for a short stay in Chicago. The rooms made it possible for the family to stay together, which was a big plus. But the space was so well organized that we never felt like we were on top of each other.

The staff simply couldn't have been nicer or more helpful. At every turn they either anticipated our needs or filled them immediately. Thoughtful touches abounded, from the laundry facilities to the refillable water bottles and purified water available on every floor.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cedar Rapids, Iowa
1 review
5 of 5 stars Reviewed July 11, 2013

Every aspect of our stay here was superb. The hotel rooms were immaculate and the view from our children’s’ tower room was wonderful. We dealt with several members of the hotel staff and they all went above and beyond to ensure our stay was very comfortable. The hotel’s central location allowed our family to walk to many attractions with nearby rail and bus service available as well. I highly recommend this landmark establishment.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Warrington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 11, 2013

Hotel location couldn't be better, try for a street view if possible. Room large very comfortable, staff first rate. Bacinos Bar ideal for bite to eat & drink, staff very good.
Overall professional standard throughout. Would I stay again? Without a doubt.

Room Tip: Street view gives great view of river and city.
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  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about River Hotel

Address: 75 East Wacker Drive, (also known as Club Quarters), Chicago, IL 60601
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#42 Romantic Hotel in Chicago
#51 Family Hotel in Chicago
#54 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — River Hotel 3.5*
Official Description (provided by the hotel):
Private, full service hotel with 121 rooms located on the Chicago river. Just one block north of River Hotel is the magnificent mile, famous for shopping. The hotel is a convenient walk to the Chicago Cultural Center, Grant Park, and Marina City. River Hotel is the best value hotel based on quality and the prime location. River Hotel provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 6 meeting and event rooms available (maximum reception style 120 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Corporate Apartments available • Value rates. ... more   less 
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Also Known As:
River Hotel Chicago
Club Quarters Chicago
Club Quarters Hotel Chicago
Club Quarters Wacker Michigan

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