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“Excellent base for exploring Chicago!” 5 of 5 stars
Review of ACME Hotel Company Chicago

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ACME Hotel Company Chicago
3.0 of 5 Hotel   |   15 East Ohio Street, Chicago, IL 60611 (Formerly Comfort Inn & Suites)   |  
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Ranked #17 of 177 Hotels in Chicago
Certificate of Excellence 2014
Michigan
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
50 helpful votes 50 helpful votes
“Excellent base for exploring Chicago!”
5 of 5 stars Reviewed December 26, 2013

My husband and I spent a 3-day weekend in Chicago, and stayed here as our home base. We were happy with everything. We arrived after midnight on a Friday and were greeted by a friendly face and great service. We stayed in a king suite and loved it. Great city view from the sitting room, and window to the trapeze ladies from the bedroom. 5th floor room was quiet and comfy.

We went down to the Berkshire Room bar after checking in and had delicious creative drinks with good service.

The only "complaint" about the room - and it didn't really bother us at all - is that the heating fan was very loud. Windy loud -not mechanical loud - so it was noticeable but not disturbing.

We enjoyed all the fun touches and the great tech - really nice TVs! The room was spotless throughout and well appointed. Their website shows you just what to expect from the rooms.

Some features we did not use - They do have a small fitness center including a sauna and whirlpool in the basement, as well as guest laundry. There is also a small bakery/cafe on premises.

We also loved the location - close to lots to do and close to bus stops and train.

Service was great from beginning to end. Highly recommended!

Room Tip: Check out Eataly down the street!
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this review, January 2, 2014
Hi, StreamGrl!

We really appreciate your review! Thanks for choosing us for your weekend trip to Chicago. It's so great to hear that you enjoyed our hotel and the service so much. The fact that you would recommend us means a lot!

I'm sorry to hear about the noisy heating fan in your room, but I'm glad it didn't disturb your stay. When you visit again, never hesitate to let us know if we can assist you in any way with matters like this.

We hope to have you stay again!
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1,119 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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English first
LaPorte, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2013

We very much enjoyed our stay at this funky (in a good way) high-tech hotel. Our room as was exactly as advertised on the website. It made us want to live there permanently!

Check-in service was excellent and the room was nice and quiet. We visit Chicago about 3 times a year, and will be booking this hotel again. A lot more fun than the stodgy hotels in the Loop!

Room Tip: You can request a quiet room (or not near an elevator, etc.) when you check-in. They accommodated ou...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this review, January 2, 2014
Hello, sallyandsteve2013!

Thank you so much for the fantastic review! I'm so glad you enjoyed your stay. It's so good to hear that you'll be staying with us again. We look forward to it!
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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed December 20, 2013

We really enjoyed our stay here. Nice cozy hotel with great facilities and style. The hotel seemed to be in the heart of the best shopping and restaurants in Chicago. Enjoyed the morning coffee regret not using the hot tub! Recommended

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this review, January 2, 2014
Hi, Salderm2013!

Thanks for the great review! I'm so glad you enjoyed your stay at the ACME and that you were able to enjoy our Morning Joe service. We hope to see you again in the future!

Cheers!
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Philadelphia
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 18, 2013 via mobile

ACME is a great spot for techie travelers (which is pretty much everyone these days). I was pleasantly surprised by all the small conveniences they provide: online check-in, free wifi, conveniently located electrical outlets, HDMI & iPad hookups for the TV, and a free coffee service in the morning. They also have a small gym, sauna and jacuzzi in the basement. Definitely try the on site bakery in the morning -- croissants are fantastic. Overall I was very pleased with the hotel, amenities, the unique aesthetic, AND central location. Not much more I could ask for!

Stayed December 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this review, January 2, 2014
Hi, maggioant!

Thanks so much for the great review! I'm so glad you enjoyed the ACME so much. We're so happy to be able to offer such conveniences to our guests. I really hope that you stay with us again!
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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 14, 2013

I really liked this hotel. From the vinyl album covers on the elevator walls to the giant glowing red lips on my bathroom mirror, the place achieved its intended purpose of being different and memorable, without being too pretentious.

The "knock and drop" option for coffee (free) and a light breakfast (not free) was convenient, and doubled up as a "wake up call". Only problem with this was that if somebody had an early "knock and drop" in the vicinity of your room, this too would wake you up (the walls and door are by no means soundproof!). I found this a bit frustrating some mornings.

Other than that, the staff are all super friendly and helpful, and the value for money was good.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this review, December 15, 2013
Hello, runmak!

Thanks so much for your review! It's so great to hear that you enjoyed your stay at the ACME so much. I'm glad you liked our Knock-and-Drop and Morning Joe services (aren't they great?!), but I do apologize that you found it noisy some mornings. Thanks for bringing that to our attention. I'm glad you chose the ACME Hotel, and we hope to see you again!
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Chicago, Illinois
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 14, 2013

Pluses:
Located close by to Michigan ave (magnificent mile)
Clean rooms
Nice showers
Great use of room space (functional)
Great pillows and comfy beds
Free coffee service in am-- yea!
Delicious bakery
Negatives:
No common space to sit and socialize
Check in was slow (it was person being putty, not the process)

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this review, December 15, 2013
Hi, susiefromwaukesha!

Thanks so much for the review! I'm glad you enjoyed so much about your stay at the ACME. I apologize that your check-in was slow, but thank you for letting us know so that we may correct this in the future. I'm sorry to hear that we failed to make you aware of our Einstein Room on the 2nd level of the hotel. Provided are comfy sofas, a TV, and games for guest enjoyment. We hope that you will come back and check it out next time you stay here at the ACME!
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Holland, Michigan
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 12, 2013

We stayed at this little hotel on a Sunday evening, using a Groupon we had purchased. The hotel is situated just two blocks off Michigan Ave (magnificent mile). Very friendly staff, made us feel welcome. Convenient parking close to the hotel was included, along with fresh coffee delivered to our door the next morning and a certificate for the on-site bakery.
The room although small, was cozy, clean and had great atmosphere. We would definitely stay here again and recommend to anyone looking for a nice Chicago hotel.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Front Office Manager at ACME Hotel Company Chicago, responded to this review, December 15, 2013
Hi, Reynad1215!

Thanks for the great review! I'm so glad that our staff made you feel so welcome and that you enjoyed your stay with us. We'd love to have you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ACME Hotel Company Chicago

Address: 15 East Ohio Street, Chicago, IL 60611 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites
Hotel Style:
#9 Romantic Hotel in Chicago
#17 Best Value Hotel in Chicago
#18 Business Hotel in Chicago
#21 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — ACME Hotel Company Chicago 3*
Number of rooms: 130
Official Description (provided by the hotel):
Stylish Downtown Chicago Hotel. The brand new ACME Hotel Company in downtown Chicago offers a modern hotel experience with stylish decor, a high-tech vibe, affordable rates and so much more.Located 2 ½ blocks from the Magnificent Mile in the River North neighborhood, ACME is downtown Chicago's all new boutique hotel alternative.If you appreciate an eye for design and dig a high-tech vibe, you'll feel right at home. We'd like to call ourselves cool, or hip, because we are, but that just feels like bragging. But mostly, ACME is what we consider approachable - in more ways than one. The fact is, we want your experience at our downtown Chicago hotel to blow your mind, not your budget. ... more   less 
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Also Known As:
Comfort Inn And Suites Downtown
Comfort Inn & Suites Downtown Hotel Chicago
Comfort Inn Downtown
Comfort Inn Chicago
Chicago Comfort Inn

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