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“Fun and Funky Hotel” 5 of 5 stars
Review of ACME Hotel Company Chicago

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ACME Hotel Company Chicago
3.0 of 5 Hotel   |   15 East Ohio Street, Chicago, IL 60611 (Formerly Comfort Inn & Suites)   |  
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Ranked #17 of 177 Hotels in Chicago
Certificate of Excellence 2014
Dixon, Illinois
1 review
“Fun and Funky Hotel”
5 of 5 stars Reviewed November 11, 2012

We really enjoyed our stay at The Acme. The room had a nice city view and modern industrial decor. The place was super clean, the staff attentive and the location - perfect! We would definitely stay again!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Director of Sales at ACME Hotel Company Chicago, responded to this review, November 16, 2012
Hi Nadine P,

Glad to hear you enjoyed your stay! Perfect is a word we love to hear. Look forward to seeing you again!
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1,118 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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Johnsburg, New York
Top Contributor
63 reviews 63 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 11, 2012

A great hotel right in the middle of downtown, super service, a thermos of coffee by your room when you wake up, good breakfast. Very cool looking with a young modern look. Price is excellent and the hotel quality is far above it's price: hence the great surprise

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Director of Sales at ACME Hotel Company Chicago, responded to this review, November 16, 2012
Hello pmb55,

We LOVE giving great surprises, so we're delighted to read your review. Starting in early December, we will be beginning our Knock and Drop Breakfast delivery which will replace the temporary free breakfast in the lobby. We’d love to have you come back and give that a try! Thanks for choosing the ACME Hotel!
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new jersey
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 10, 2012 via mobile

I found a last minute deal to stay here. The service was fantastic. Everyone was helpful. The room is clean an comfortable, and not too large either. Free bfast and coffee service. They also offer a bag drop service to hold onto your bags after checking out. Close to NW hospital and one block from magnificent mile

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Director of Sales at ACME Hotel Company Chicago, responded to this review, November 16, 2012
Hello rong198,

Thanks for staying with us during your visit to Chicago. Our temporary breakfast and coffee delivery service make the difficult task of getting out of bed a little easier. On your next trip, look for our Knock and Drop Breakfast service which is starting in early December for a very reasonable cost. Look forward to seeing you in the future!
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Port Stanley, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2012

The Acme Hotel Company succeeded in providing a very memorable stay for us in Chicago. The smartly executed blend of modern, well-planned amenities and vintage-flavoured décor created a super-comfortable experience, right in the heart of the city.

The staff were genuinely friendly and accommodating, going far beyond the call of duty from the moment we arrived at the front door to the time we (sadly) had to leave.

The morning "knock-and-drop" delivery of Morning Joe (kept piping hot in a sleek thermos) and daily complimentary breakfast (terrific array of choices!) started each day in fine style. Someone clearly spent time determining what tasty and fresh items would appeal to the hotel visitors. Coffee and tea were available 24 hours a day in the lobby too -- much appreciated!

Our room was fantastic! We opted for a suite to allow additional living space, and would most definitely go this route again. The hardwood floors were a welcome change from the usual over-trod (and often suspicious) carpeting in other hotels. No mundane, non-descript framed prints hung on the walls here -- instead, we were treated to boldly painted pop-art images adorning the space! The washroom featured a big sink mounted atop a granite counter, and the huge rainfall shower head and thick, thirsty towels were wonderful. Oh yes -- we loved the blackboard on the room doors. Such a great way to leave/receive messages!

On the lower level, there is a well-equipped fitness area (even a heavy bag!) contained in a schoolyard-like setting, complete with chain-link fence -- how funky! A sparkling hot tub and cedar-lined sauna round out the options for anyone looking for fitness options.

The cleanliness of the hotel surpassed anything we have experienced to date. The smiling staff were always busy polishing, scrubbing, and buffing every corner of the hotel -- and they never hesitated to greet us with a warm hello whenever we saw them.

Never before have we stayed at a hotel that didn't have at least one detail or service needing improvement. The Acme Hotel Company left no detail untended, and prompted us to randomly exclaim, "Man, I love this place!" on a daily basis -- no word of a lie!

P.S. A special shout-out to Carl, Acme's bighearted and attentive concierge/porter, who continually wowed us with his kind and helpful ways. He's a keeper!

Room Tip: Choose a suite, if you can -- provides more space and a guaranteed city view.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Director of Sales at ACME Hotel Company Chicago, responded to this review, November 19, 2012
Hi Dianne M,

WOW! Thanks for the review, it was a pleasure to read! We were sad you had to leave as well. Coming in December, our ‘Morning Joe’ coffee delivery service will be expanded. The same great service you received will now include, wait for it…BREAKFAST! We’ll have some delicious options to choose from and deliver to your room. Our suites are a great way to spend your time in Chicago. With a living room area equipped with a sink, mini-fridge and microwave, you may decide to stay in! The suites include a Zeppelin sound system and not one, but two 46’ LED TV’s that are ready to stream from your Apple device or laptop. Cleanliness is important in day-to-day life, so here at the ACME it’s no surprise that we focus on having everything presentable. Karl is a great part of our staff and he really does appreciate your shout-out. We do appreciate your words of praise, it makes doing our job that much more enjoyable! Thanks for choosing the ACME Hotel Company!
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Dayton, Ohio
Top Contributor
67 reviews 67 reviews
23 hotel reviews
Reviews in 36 cities Reviews in 36 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 6, 2012 via mobile

What was once obviously an old hotel is seeing new life as a cool, hip, boutique hotel. The rooms are appointed with funky furnishings - no closet and a big red lip nightlight built in to the bathroom mirror. There is no coffee maker in the room, rather it is delivered in a thermos stapled inside a brown paper bag. That said, the coffee is good -- strong and hot. And the room is comfortable. Breakfast, served in the lobby, includes a nice assortment of breads, scones, hard boiled eggs, fruit and yogurt. The service is top notch. We asked the front desk to move us when we realized we were located next to a bachelorette party. They did so without hesitation. We had no issues with noise thereafter. All in all, our experience was positive. With the deal we got on parking, the level of service, the fun room and fhe decent breakfast, this place was a value.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Director of Sales at ACME Hotel Company Chicago, responded to this review, November 19, 2012
Hello mji2003,

Thanks for choosing the ACME Hotel. We’re glad we could impress you! Our breakfast will still be delicious, but starting in December we will have a “Knock and Drop” breakfast service, similar to our Morning Joe coffee. Just another one of the services we provide to make your stay more enjoyable! Thanks for your comments about our service, as it is very important to us. Look forward to seeing you in the future!
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Toronto
Top Contributor
70 reviews 70 reviews
38 hotel reviews
Reviews in 48 cities Reviews in 48 cities
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed November 5, 2012

I booked based on the price and location but would return for the really excellent service. The staff are attentive and enthusiastic. As some have mentioned the rooms are small and without some amenities but are well designed and spotless. The breakfast was a bonus - very nice pastries, fresh juices and delicious quiches. And the coffee delivery at 7am to the room was perfect. I definitely recommend Acme.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Director of Sales at ACME Hotel Company Chicago, responded to this review, November 6, 2012
Hello ElizabethS,

Thank you for choosing the ACME Hotel. We're delighted that our staff made your stay that much better, we really value all of our guests and truly enjoy making them happy! Our staff knows that a friendly face at both the beginning of your day to go along with your breakfast, and at the end of your long day working, touring, or just hanging out in the city can really help make the stay. Thanks for your review and recommendation!
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Istanbul, Turkey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 1, 2012

Acme Hotel is a very cleverly run hotel.
You basically get everything you need: wonderful location, comfortable rooms, clean bathrooms, a surprisingly great breakfast, even a little business center and helpful staff...
and you basically won't get anything you don't need.
There are some really fun touches to the decoration that is refreshin. And if you hapen to get a room with a view, you basically won't need anything else at all.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brent H, Director of Sales at ACME Hotel Company Chicago, responded to this review, November 3, 2012
Hello Tatmaca,

Thanks for your praise of our property. In today's world there is much clutter, and we try our best to reduce it for our guests. We provide the services you need (breakfast, coffee delivery, fitness center, wifi) for free. Our staff is equipped and ready to assist you with anything else you may need. Thanks again for your review and safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ACME Hotel Company Chicago

Address: 15 East Ohio Street, Chicago, IL 60611 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites
Hotel Style:
#9 Romantic Hotel in Chicago
#17 Best Value Hotel in Chicago
#18 Business Hotel in Chicago
#21 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — ACME Hotel Company Chicago 3*
Number of rooms: 130
Official Description (provided by the hotel):
Stylish Downtown Chicago Hotel. The brand new ACME Hotel Company in downtown Chicago offers a modern hotel experience with stylish decor, a high-tech vibe, affordable rates and so much more.Located 2 ½ blocks from the Magnificent Mile in the River North neighborhood, ACME is downtown Chicago's all new boutique hotel alternative.If you appreciate an eye for design and dig a high-tech vibe, you'll feel right at home. We'd like to call ourselves cool, or hip, because we are, but that just feels like bragging. But mostly, ACME is what we consider approachable - in more ways than one. The fact is, we want your experience at our downtown Chicago hotel to blow your mind, not your budget. ... more   less 
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Also Known As:
Comfort Inn And Suites Downtown
Comfort Inn & Suites Downtown Hotel Chicago
Comfort Inn Downtown
Comfort Inn Chicago
Chicago Comfort Inn

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