If you love shopping, this hotel is in an excellent location. In the heart of the best shopping in Chicago. Walking distance or a reasonable cab ride to most major attractions. Nice, clean rooms. Well appointed. TV was kind of small but we should have been looking at the beautiful view anyway. Room service personnel were wonderful. Very personable. Only real complaint would be what they charge guests to park overnight. I'm clear parking in Chicago is a premium but I felt it was a little bit high.