rooms clean, modern and the bathroom was wonderful. the toiletries included things like fingernail files (good ones.) when I asked the concierge where I might buy contact solution, he pulled some out of the closet behind the front desk.
room service was fast and the food was great. the 'light' menu is amazingly flavorful and filling with calories listed on the menu.
my friend was asked to wait 15 min bec. his room wasn't ready. they upgraded him to a suite as an apology.