Last week we slipped away to Chicago for a few days to see a concert. We found the Wheeler Mansion online and thought it looked ever so wonderful and when we arrived were amazed to find that it was even more beautiful than we could've expected. We travel a lot and are tiring of generic high end hotels, the idea of a boutique inn was appealing and since we really love luxury this was the best choice we could've ever made. We arrived early for check in and were greeted by Roseanne, Stephanie and Deb, they were so friendly and knowledgable and we were soon shown to our beautiful room and then off to lunch at a nearby restaurant recommended to us. On the way to our room we noticed that the attention to detail was everywhere, each piece of furniture, drapery, etc. was carefully selected and shone of impeccable taste and quality. The building itself is lovely, the care and attention that went into restoring this grand lady was evident everywhere, the workmanship in the mansion is of such high quality, no corners were cut, the details are stunning. The woodwork, high ceilings and beautiful windows make it feel just like a castle. The mansion is spotlessly clean and fresh, our bed beautiful and comfortable. Refreshments are available at any time and were laid out very beautifully with cloth napkins, china cups and saucers, a great selection of special teas, keurig coffees and lemon water. We were shown around and told if there was anything at all that we needed just to call the number anytime, twenty four hours a day, our every need was looked after, we were made to feel right at home. Our breakfast was absolutely delicious with fresh fruit, granola and yogurt to start, then a hot breakfast to follow, all of the very highest quality. The location of the mansion is great, in a beautiful, safe neighbourhood, close enough to walk to everything with easy access to cabs and the train. I can’t wait to return in the winter to skate on the outdoor rink in the mansion’s backyard and then again in the summer to enjoy the lovely backyard and the Wheeler Mansion Market. This would be a great venue for a wedding, corporate meeting, romantic getaway, pretty much anything. The owner is wonderful and has put her heart and soul into making this special property as fantastic as it possibly could be. The focus on customer service by Deb and her staff make this great house a delightful treat. On a scale of one to ten I’d rate it a fifteen!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We have many guests stay and few take the time to write such a in depth review. I thank you for your kind words. More importantly thank you for recognizing the details we believe so strongly make a important statement about our business. Our staff focuses on doing things right, as I believe many of life's simple pleasures are in the details. I run a family business that is my children's future. We do the best of our ability.....thank-you for recognizing our life's work.
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Wonderful inspiration for myself and staff to continue to work hard to exceed expectations.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.