The staff was very courteous and helpful throughout our 2 day stay. The lake view is beautiful in the morning as the sun rises. We watched the fireworks at Navy Pier from our room on Wednesday night. Great location next to the lake and jogging path and just a few blocks from Michigan Avenue.
However, the great service continued after we checked out. My wife checked out the hotel and took a taxi to my office. Upon arrival, she left the taxi and started to enter the building. She remembered her luggage as the taxi left. She called the W and they looked at the security cameras and gave her the taxi company and number of the taxi. She contacted the taxi company and they contacted the taxi driver and had him deliver the luggage 15 minutes before we had to head to the airport. The staff's quick response help us get our luggage and catch our plane on time. THANK YOU TO THE STAFF!!!
- Official Description (provided by the hotel):
- The W Chicago Lakeshore is the closest hotel to Navy Pier with stunning views of Lake Michigan and Ohio Street beach. The property is just 3 blocks from the Magnificent Mile with world class shopping and restaurants. We offer a fabulous Social Italian dining option on property with Current Restaurant and the Living Room Lounge. Perfect for both business and leisure travelers, the W Lakeshore offers flexible meeting space with incredible views that is perfect for a corporate meeting or a lavish wedding. Please contact us today and ask for our Sales and Catering Department to get you a rate to host your next event! ... more less
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- Also Known As:
- w Chicago Lakeshore Hotel Chicago
- w Hotels Chicago