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“Nice Modern Hotel” 5 of 5 stars
Review of W Chicago Lakeshore

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W Chicago Lakeshore
4.0 of 5 Hotel   |   644 N Lake Shore Dr, Chicago, IL 60611 (Streeterville)   |  
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Ranked #78 of 177 Hotels in Chicago
Danville, Illinois
Top Contributor
62 reviews 62 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
54 helpful votes 54 helpful votes
“Nice Modern Hotel”
5 of 5 stars Reviewed yesterday NEW

Newly remodeled and decorated. We had a room on the 32nd floor and facing the lake. The view was worth it alone. Not to mention how cool the decor in the rooms and lighting in the hallways. Location was perfect I thought. Could walk just about anywhere. We parked in the garage next to the hotel.

Stayed April 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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370 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent 4 days in Chicago the first week of April, loved our stay at the W Lakeshore! Rooms were very nice, property was welcoming! Just what you'd expect from a W!! Close to everything!! Everyone at the hotel was very friendly and accommodating!! Would definitely recommend and stay here again!! Don't usually travel to a trendy hotel with kids but even the 9 year old that came with us loved it!! Says a lot about the hotel and staff!!

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is beautiful, with great views and a stylish room. The lobby is loud but the staff are friendly and always helpful. Needed a pedicure and the local spa was booked. Ramone recommended polish and pour. It was exactly what we were looking for! I was desperate for a good coffee and he sent to me a local cafe with amazing lattes. Seek out Ramone!

Bar drinks are great. Bar food just ok. The meatballs were a bit dry and the calamari a little bland. But the lobby is still a great place to hang out.

Stayed April 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton Square, New Jersey
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My fiance booked our stay here for our trip to Chicago (my first and defiantly not last). I must say, staff was very friendly and knowledgeable (Ramone, the concierge was especially amazing). Our view of Lake Michigan and Navy Pier was out of this world!! I suggest upgrading to a spectacular room with that view. Worth it!!!! Food and drinks were reasonably priced for the W and delish. Oh not to forget that the beds are sooooo comfy. Great stay in Chi-town.

Room Tip: Higher rooms facing Lake Michigan and Navy Pier are amazing!
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  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Union Grove, Wisconsin
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

hotel was a little glamorus for what we intended location was good they offer valet parking only - so you can't use garage even if you stay a night - hotel is not meant for kids -- there is no vending machines or much of anything for the younger ones to do other than swim - pool was ok water temp a little chilly --

Room Tip: none available
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  • Stayed April 2015, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
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Detroit
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I need to start by sharing a couple of background points for context:
- We had spent the week touring colleges, staying at 5 different hotels in 5 different states in 5 days. All those hotels were lower end, so our stop at the W was a "reward" to ourselves before heading home...and it was a a very different environment!
- My wife and I had last stayed in this building over 20 years ago when it used to be a Days Inn. To say that they have upgraded the place doesn't even begin to describe it!
We are frequent visitors to Chicago and like to try different hotels on each visit. The location of this hotel is outstanding. It's just a quick walk to pretty anything you'd want to get to in the core downtown area.
From the moment we arrived, everyone on the staff was great...the valet, the bellman, the front desk - all very friendly and very professional.
When we arrived in the room we were in awe...we loved the design and we just went around and tried to take it all in. We also had a lake view which is definitely worth the extra couple of bucks.
The gym and pool were very nice - what you would expect from a hotel of this level.
Just a couple of minor negatives that kept this from an excellent rating:
- The music in the lobby was excessively loud. I know there was a whole bar scene going on, but even if you were nowhere near the bar, you couldn't avoid it.
- $64 per day for parking is ridiculous. I expect to pay a lot to park in Chicago but this was just excessive.
- For the price of this room, paying $15 per day for internet access is a joke. Hotel rooms that cost 1/3 of the price of this one give it to you for free!

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review, 6 days ago
Hello Dave W.
Thank you for taking the time to share your experience. I am thrilled to know we were the last stop to a very busy travel week and that you enjoyed your time with us! I also LOVE to hear from our guests that come back after many years to find our newly redesigned hotel! Thank you for coming back!
I appreciate your detailed feedback from your stay. Please know that we do offer complimentary in room WiFi access to all of our SPG members that reserve through spg.com or any of our apps. Please know that we also offer best rate guaranteed.
Hopefully we will be able to welcome you back next time you are in Chicago!

Alejandra Romero
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I took my daughter to Chicago for a few days of Spring Break fun and the W hotel was a great choice to stay at. Everyone from the hotel offered outstanding friendly service, valet gentlemen and front desk especially. We were allowed early check in and upon leaving, the valets even loaded my car while we walked down the block for Startbucks on our way out. It was really above and beyond what I expected.
The rooms were modern, comfortable, and very clean and the shower had a rainfall showerhead which was a nice touch.
My only disappointment was in regards to the pool. It was big enough and clean but showed a lot of wear with some sharp edges on the damaged pool edge. That was just a minor thing in the big scheme of all that was right thought.
It is in a great location, easy to get to off of Lake Shore Dr, and would be walking distance to Navy Pier if the weather was better. We were able to walk to a few nice brunch places (Local Root & Yolk) and had a Starbucks down the block. Overall, I would highly recommend this for a family stay.

Room Tip: We were on floor 32 out of 33 and had a good city view. I would recommend paying for the upgrade for...
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  • Stayed April 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review, 6 days ago
Thank you for sharing your experience with other Lisa M! I am glad to hear that you were able to enjoy Spring break with your daughter and that our team was welcoming and accommodating! I love to hear these Whatever/Whenever moments!

Thank you for your additional feedback, please know that we will be refreshing WET this year. If you decide to come back please contact me direct should you need anything at all!

Alejandra Romero
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Chicago
#18 Spa Hotel in Chicago
#39 Luxury Hotel in Chicago
#44 Business Hotel in Chicago
#69 Romantic Hotel in Chicago
#83 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — W Chicago Lakeshore 4*
Number of rooms: 520
Official Description (provided by the hotel):
The W Chicago Lakeshore is the closest hotel to Navy Pier with stunning views of Lake Michigan and Ohio Street beach. The property is just 3 blocks from the Magnificent Mile with world class shopping and restaurants. We offer a fabulous Social Italian dining option on property with Current Restaurant and the Living Room Lounge. Perfect for both business and leisure travelers, the W Lakeshore offers flexible meeting space with incredible views that is perfect for a corporate meeting or a lavish wedding. Please contact us today and ask for our Sales and Catering Department to get you a rate to host your next event! ... more   less 
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Also Known As:
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago

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