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“Best Weekend aside from our Honeymoon” 5 of 5 stars
Review of The Peninsula Chicago

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The Peninsula Chicago
5.0 of 5 Hotel   |   108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611 (Near North Side)   |  
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Ranked #5 of 174 Hotels in Chicago
Chicago, IL
1 review
“Best Weekend aside from our Honeymoon”
5 of 5 stars Reviewed June 8, 2009

I booked a Fri and Sat Night stay at the Peninsula for my wife and my 1st wedding Anniversary. To simply put it, the Peninsula exceeded our expectations of luxury, service, and relaxation. Check-in was fine, it is a nice touch for the front desk attendant to peronally escort you to your room, give you a brief tour, and inquire of any other needs. The Deluxe king we booked was very clean, spacious, and comfortable. The kingsize bed was very comfortable with plenty of pillows and soft comforter.
The bathroom was very large, marble everything, the highlight is the tv/radio controls for use while in the bathtub. The deep soaking tub and seperate shower have excellent water pressure and space for two.
On Saturday night we went to the lobby for the Jazz at the Pen. The jazz quartet was very good, able to read and play off of the crowd.
The spa and finess center were top notch. The pool is very nice and sun filled, there is an outdoor sundeck, but it can get quite windy 20 floors up.
Room service, housekeeping, and the front desk staff are very efficient and accomodating.
Our weekend at the Peninsula Hotel was arguably the best we have ever had, aside from our honeymoon.

  • Stayed June 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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864 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
UK
Top Contributor
109 reviews 109 reviews
21 hotel reviews
Reviews in 37 cities Reviews in 37 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 22, 2009

Great 5 nights at The Peninsular where the service was supreme, the room great, the location perfect and the food delightful.
Ate the mad 15 course tasting menu at Avenues - little bit too much food for our delicate UK stomachs though the locals seemed to fare better!
Great room service food and excellent staff. Concierges were superb and really did know where to go and what was what in terms of tours, restaurants and places to visit...
Spa worked a treat - great views and great massage - nothing too much trouble.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redlands California
Top Contributor
75 reviews 75 reviews
51 hotel reviews
Reviews in 40 cities Reviews in 40 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed May 12, 2009

You come into the hotel and come up one floor to the main lobby to register. The rooms are large and very well decorated with mood lights even in the bath room. The shower was one of the best I've had and the hot water comes on right away, with excellent pressure.
The health club is well situated in the top floor with and indoor pool. The bed was outstanding, with very comfortable down comforters.
Meals are a little on the high side, but very well presented, but with small portions. Meals are served in a beautiful lobby and a delightful place to hold a business lunch. Service in the whole hotel was excellent and lived up to the reputation of the Peninsular. It is well located opposite Saks 5th Ave, and half a block from the main shopping street.

  • Stayed May 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Top Contributor
107 reviews 107 reviews
72 hotel reviews
Reviews in 52 cities Reviews in 52 cities
361 helpful votes 361 helpful votes
5 of 5 stars Reviewed May 2, 2009

My wife and I spent 3 wonderful days at the Pen Chicago. It was our anniversary so we received a double upgrade (one for Amex FH&R and one for the anniversary). We booked a junior suite so we ended up in a deluxe suite.

The room was very fresh and new looking. The furniture was in excellent condition, electronics were of the highest standard (Ipod ports at TV's, memory card ports at TV's, the usual Peninsula bedside console, DVD players and a TV in the bathroom). Kudos for the free wireless! The bed was comfortable with soft sheets, the bathroom was large with a big shower plus a separate soaking tub and the sitting area was spacious. The soundproofing in our room was excellent and the blackout curtains made for a great sleeping environment.

Service was top-notch. The bellmen were fast and friendly. The front desk staff accompanied us to our room and were exceedingly gracious. Housekeeping was thorough yet almost invisible. The concierge made good recommendations about dining and places to see. The hotel arranged airport transportation which was flawless.

Dining: Shanghai Terrace is exceptional for high end Chinese, I cannot adequately praise this place. Be warned it is pricey but worth it. Room service is both prompt and quite good albeit very costly. Pierrot the French cafe is ok and a quick place to grab lunch or breakfast.

The Bar is always crowded and if I had one complaint we had a sour waitress the one night we went down who shorted me on my scotch as I received the "last shot" in the bottle. That was not an excuse for a short drink.

On our anniversary the hotel sent chocolate covered strawberries and a bottle of French Champagne which was unexpected and very nice. This hotel delivered a product and service at an exceptional level for the United States. As a very frequent traveler this hotel is among the best I have seen in a US city. Yes, it is very pricey but they deliver a top notch experience with great rooms and great service. The location cannot be beat either.

  • Stayed April 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 1, 2009

Stayed here for two nights while visiting friends who live down the street. I had grown up having tea at the Peninsula in Hong Kong and wanted to check out a Peninsula in the States. It was really just awesome. Our room was in a lovely yellow and cream decor on the 16th floor. We had a standard room so it just overlooked the Park Hyatt but you could also people watch on the Mag Mile. Speaking of which, it is just outside your door. The rooms are quiet, with the exception of the Chicago PD and FD who seem to really like their sirens at night.

Thank goodness we got a special deal on our stay because let's face it, this place is expensive, but just oh so wonderful. We ordered room service breakfast which came to $100 for two. Very yummy however, and even better with the Sunday New York Times delivered to your door.

We also had afternoon tea included in our stay and it was just lovely. Service, food, atmosphere, musicians. Almost like being in Kowloon itself.

Everyone working there was so gracious, at ease at serving and interacting with guests. No snobbishness, just pleasant, polite, attentive.

Lastly, the pool was just really neat. Up on the 21st floor with a great view, lovely poolside seating and a whirlpool. Plus, we had the place to ourselves.

  • Stayed April 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new england
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 29, 2009

Everything about this hotel is lovely without being obnoxiously so (well, ok, sending up a bellhop in an all white sailor suit with white gloves to deliver a grimy fedex package was farily silly but I'll overlook that). Had the most relaxing two day hotel stay and I'll def stay here aging if only for the assurance that a pair of fresh padded slippers, a plush robe, and the best bath towels I've ever encountered will be waiting for me. (Also really like that they have a push button system that declares your room off limits to housekeeping until you push another button that asks for them to make up the room.)

  • Stayed March 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Ga
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2009

I stayed at The Peninsula for three nights in August. The room was on the 15th floor, somewhat near the elevator, but wonderfully quiet and luxurious. The staff were exceedingly polite, but forgot to retrieve the room service cart, sometimes for hours. Having to take two elevators to get to my room was a bit of a hassle as well. The room service food, and the food in the Lobby, was not worth the money- don't eat in the hotel, go elsewhere. Extremely expensive- but if it's no object and you want a gorgeous, quiet and comfortable room, then go for it.

  • Stayed August 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Peninsula Chicago

Address: 108 East Superior Street, at North Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Chicago
#3 Spa Hotel in Chicago
#3 Family Hotel in Chicago
#5 Romantic Hotel in Chicago
#5 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Official Description (provided by the hotel):
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 
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Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula

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