Despite our room not being ready when we arrived at check-in, the rest of our stay more than made up for the minor inconvenience. The rooms are immaculate, decorated tastefully and loaded with all of the tech. accessories you normally do without at other hotels. The dining area in the lobby is a grand room with enormous windows overlooking Michigan Avenue and the food and service there is top notch. I will definitely stay here again on my next trip and will give consideration to the other Peninsula properties if I ever visit those cities.