I have dined at the Peninsula several times and have always wanted to ‘retire to my room’ after dinner, I finally got my wish and the Pen did not disappoint. From check in to check out everything ran like clockwork, but on your schedule. The rooms are a perfect size for two guests however I might consider upgrading to a suite if we had children with us. I loved how quiet the room was. Everything was in good repair and working order. The room was kept very clean. My only wish was that the blackout drapes overlapped so that no sunlight shines through in the morning. I also understand a guest comment about the towels. They are not soft, just think of it as an opportunity to exfoliate. Other than that the room was perfect.
The spa and swimming pool are beautiful, the website is modest in its representation and the staff was very professional. We went during the holidays so there were a lot of children that shared the space. I am sure that at other times it is more relaxed and tranquil.
We dined at the Lobby and enjoyed a wonderful dinner there and added the chocolate bar for an additional $20.00 ($40 if ordered on its own, Friday and Saturdays only) If you won’t be staying at the hotel this is a must do. The chocolate bar or their tea service epitomizes the Peninsula experience. I live in Chicago and can’t wait to take my next “vacation” at the Peninsula.