This is what i would call a classic style of Chicago grand hotel, with luxurious grand public rooms, great service, personable staff, and quality rooms & fittings. Only negatives for me were the lobby restaurant which was very cold (re' atmosphere not temperature) and uninspiring, and the bar which though lovely was just too small for the size of hotel and number wanting to use it.

Wish I could have stayed more than one night. Hotel is 1/2 block off Michigan Ave near Water Tower so close to great shopping and restaurants. Staff was over-the-top friendly and extremely helpful. Room was lavish and SUPER quiet. We had a reduced room rate from the show we were attending. Only regret was not trying the Sunday Brunch - we went out instead but their brunch looked great.

Great service from all almost every employee, but a little overpriced if you can't take advantage of discount rates. Wonderful lounge and cafe next door that is part of hotel.
Restaurant also tremendous but pricey. Workout facility is one of the best I've been to and valets were tremendous. All in all highly recommended if you can make it affordable with a discount.

My husband and I and another couple stayed at the peninsula just for an overnight trip. The Hotel was excellent. The rooms were very large and very clean. The bathroom was amazing! The only complaint I would say would be the bed, it wasn't that comfortable and the pillows were down down pillows. But that is just my preference and opinion. The staff were great and helpful, but this was not our first time to Chicago. Great location! We went to The Capital Grille for dinner. The food was great and the service was top notch. Would definitely stay again!