Good, clean hotel with cheerful staff. Stayed here for a trade show. Reliable wireless. 1.5 blocks from Michigan Avenue, about 4 or 5 blocks up to the Water Tower area where there is a Walgreens. Across the street from the Courtyard (which has a small Starbucks and paid Internet) and the Red Roof Inn. Walk out of the hotel and make a left and about halfway down the block is a Chipolte Mexican Grill and a Pot Belly's Sandwich shop (if you've ever traveled through Midway Airport, their location there has a constant long line; better than Subway, Quizno's). Free breakfast is minimal, with waffle-maker and microwaveable Jimmy Dean breakfast sandwiches, dry cereal, some fruit, and juices. Good for a quick meal. Rooms and facilities were clean. Views on sides and back of building are not remarkable, just other buildings. A good functional hotel, a place to hang your hat, just like Fairfield Inn is supposed to be.

The location for this hotel is great. It is right off of Michigan Avenue about 5 blocks from the Hancock center. The lobby is nice as are the people who work at the hotel. The rooms leave something to be desired. While clean they are not updated and provide the bar minimum of comforts. There is no lotion in the bathroom. The towels are as thin as paper. The blanke is a thick sheet. The workout room is pathetic. It does come with a decent breakfast. My rate was not that cheap (around $200 a night). For that much money I would expect a little more. My conference was at the Drake and I could have stayed in absolute luxury for $240 a night. This is a god place if all you care about is locationa nd you want zero, and I mean zero, frills.

My husband and I stayed here to celebrate our wedding anniversary. We are native chicagoans but had not been near the magnificient mile in ages. This hotel was in a great location and did not costs an arm & leg. When we got there, the staff greeted us with a smile. The continental breakfast was just awesome. The room was very very clean and very comfortable. I would definitely stay here again.

I attended a convention for Print09 and found the staff to be outstanding. Janet at the front desk helped in making dinner reservations and pointing out places of interest.

My hotel room was perfect after a long day at the show - Maricela, my room attendant did an excellent job.

I would definately stay again and would recommend it to anyone attending the convention center.