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“This is my Chicago home away from home” 5 of 5 stars
Review of Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
2.5 of 5 Hotel   |   216 East Ontario Street, Chicago, IL 60611 (Near North Side)   |  
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Ranked #47 of 174 Hotels in Chicago
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“This is my Chicago home away from home”
5 of 5 stars Reviewed December 4, 2012 via mobile

I travel to Chicago frequently on business. This is my favorite place to stay by far. I joke and call it my Chicago home. The front desk knows me by name and has my favorite room ready for me. The loacation is great but actually its the oatmeal for breakfast that is my all time favorite. I have referred this location to many of my co workers.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, December 11, 2012
Thank you for always staying with us. We are happy to be your "Home Away From Home". That certainly means a lot to us. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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902 reviews from our community

Traveler rating
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    61
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Wood Dale, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2012

This was our first time at this property and we would definitely return. The room was nice and the beds were very comfortable. The staff was great and the location is excellent. There are so many restaurants and great shopping, all within walking distance.
There are many choices for continental breakfast and the food was always replenished.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, December 7, 2012
Thank you for choosing to stay with us. We agree, the possibilities are endless for things to do in the area and are glad you took advantage of our location. We hope you choose to stay with us on your next family trip.
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Forsyth, IL
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2012

The location of the property is perfect for weekends- right off of North Michigan near shops, dining etc. and only a few blocks from the lake as well. Usually able to find a good price here, esp. considering the rooms are new and the rate includes breakfast. Used to stay at the Courtyard Marriott just across the street, but this location seems to often have better rates. Hotel doesn't have a restaurant or bar, but it's not missed with so many good options nearby.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, December 7, 2012
Thank you for your review and taking a chance on us after staying at the Courtyard. We have upgraded our rooms since 2009 and recently purchased new linen and towels. You are right, a restaurant is not completely missed at the hotel considering there are over 7 fast food restaurants at your finger tips as well as upscale restaurants like Capital Grille next door. We look forward to your future stays with us.
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NY
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 3, 2012

We have stayed here before. We went to the largest meeting held in Chicago during the year. It was also shopping season. The staff is friendly and helpful. there is a computer in the lobby for those of us without laptops.

I repeatedly recommend this hotel which is part of the Marriott chain.

Room Tip: relatively new hotel, large room, excellent (free) breakfast. Close to the Magnificence Mile, with b...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, December 7, 2012
Thank you for choosing to stay with us during the RSNA convention in Chicago. We hope your trip was success but also enjoyable. We hope you stay with us for years to come.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 1, 2012

Its a hotel located close to main points and nice restaurants. I was there on business and the problem I saw is the wifi internet doesnt work on my room. I spend hours in the lobby answering mails while I could did this at my room.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, December 7, 2012
Thank you for your review. I do have good news for you regarding our internet. By the end of 1st quarter, we will be broadening our bandwidth to offer strong wi-fi internet reception throughout the entire hotel. We sincerely apologize for your inconcenience. We do hope you visit us again on business in the near future.
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Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2012

My partner and I stayed here Thanksgiving and were very pleased. The check in was smooth and all the staff was friendly right down to the maintenance person we encountered in the elevator who asked if everything was okay with our stay. The hotel has a hip, trendy vibe but still manages to feel homey and welcoming. The location was excellent which made shopping downtown very convenient and it was just a short walk to the "L" so we could venture uptown for more shopping and dining options. I wouldn't hesitate to recommend this hotel.

Room Tip: Like many downtown hotels, the rooms can be small. Choose a suite to add value to your stay.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, December 7, 2012
Thank you for your kind comments. I have shared your review with the staff. It meant a lot to us that recognized our friendly, down to earth character. We take great pride in creating an enviornment where it does feel like your "home away from home" or at least a hotel team full of fun individuals that can make your stay memorable! We hope you and your partner visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockford, Illinois
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 26, 2012

I arrived early with a bus load of students eager to attend the Festival of Lights; the rooms were ready, the keys were labeled, and it was a no hassle check-in!! The location made it a perfect home base for the students and I to have a wonderful weeked of shopping, eating at wonderful restaurants, and resting in between the events. The staff was excellent, the rooms were comfortable, I can't say enough good things!!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, December 7, 2012
Thank you for sharing your experience on TripAdvisor. We are pleased to hear you had a hassle-free check-in and took advantage of our close proximity to the festival, shopping, and restaurants. For an event like the Magnificent Lights Festival on Michigan Avenue, you definately can't beat our location. We hope you and the students make the trip again next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Address: 216 East Ontario Street, Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#32 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
#57 Family Hotel in Chicago
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Downtown/Magnificent Mile 2.5*
Number of rooms: 185
Official Description (provided by the hotel):
Welcome to our Marriott Flagship Fairfield Inn & Suites Chicago downtown hotel. Our unique, contemporary hotel features 15 stories, located in the heart of the Magnificent Mile, with 185 guestrooms and suites. We are friendly, fun, but yet down to business. We provide a comfortable, affordable oasis in Chicago’s Downtown. All rooms include breakfast and high speed Wi-Fi Internet. We are one of the closest hotels to Navy Pier and Michigan Avenue shopping. ... more   less 
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Also Known As:
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn

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