We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Chicago Downtown: Traveler Reviews

2.5 of 5
216 East Ontario Street, Chicago, IL 60611
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up to 2 FREE Nights
Fairfield Inn & Suites Chicago Downtown
Ranked #28 of 164 hotels in Chicago
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

569 reviews from our community

Traveler rating
    295
    221
    34
    14
    5
See reviews for
Families
153
 
Couples
128
 
Solo
36
 
Business
146
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Wood Dale, Illinois
1 review
2 helpful votes 2 helpful votes
“Location, Location, Location and Nice Rooms!”
5 of 5 stars Reviewed December 4, 2012

This was our first time at this property and we would definitely return. The room was nice and the beds were very comfortable. The staff was great and the location is excellent. There are so many restaurants and great shopping, all within walking distance.
There are many choices for continental breakfast and the food was always replenished.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Nancy M about Fairfield Inn & Suites Chicago Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown, responded to this review
December 7, 2012
Thank you for choosing to stay with us. We agree, the possibilities are endless for things to do in the area and are glad you took advantage of our location. We hope you choose to stay with us on your next family trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Forsyth, IL
1 review
2 helpful votes 2 helpful votes
“Great location and comfortable”
5 of 5 stars Reviewed December 3, 2012

The location of the property is perfect for weekends- right off of North Michigan near shops, dining etc. and only a few blocks from the lake as well. Usually able to find a good price here, esp. considering the rooms are new and the rate includes breakfast. Used to stay at the Courtyard Marriott just across the street, but this location seems to often have better rates. Hotel doesn't have a restaurant or bar, but it's not missed with so many good options nearby.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Rachel H about Fairfield Inn & Suites Chicago Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown, responded to this review
December 7, 2012
Thank you for your review and taking a chance on us after staying at the Courtyard. We have upgraded our rooms since 2009 and recently purchased new linen and towels. You are right, a restaurant is not completely missed at the hotel considering there are over 7 fast food restaurants at your finger tips as well as upscale restaurants like Capital Grille next door. We look forward to your future stays with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“A good night's sleep”
5 of 5 stars Reviewed December 3, 2012

We have stayed here before. We went to the largest meeting held in Chicago during the year. It was also shopping season. The staff is friendly and helpful. there is a computer in the lobby for those of us without laptops.

I repeatedly recommend this hotel which is part of the Marriott chain.

Room Tip: relatively new hotel, large room, excellent (free) breakfast. Close to the Magnificence Mile, with b...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by endoman for Chicago
Ask endoman about Fairfield Inn & Suites Chicago Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown, responded to this review
December 7, 2012
Thank you for choosing to stay with us during the RSNA convention in Chicago. We hope your trip was success but also enjoyable. We hope you stay with us for years to come.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
“Reasonable Place to Rest”
3 of 5 stars Reviewed December 1, 2012

Its a hotel located close to main points and nice restaurants. I was there on business and the problem I saw is the wifi internet doesnt work on my room. I spend hours in the lobby answering mails while I could did this at my room.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Paulista05 about Fairfield Inn & Suites Chicago Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown, responded to this review
December 7, 2012
Thank you for your review. I do have good news for you regarding our internet. By the end of 1st quarter, we will be broadening our bandwidth to offer strong wi-fi internet reception throughout the entire hotel. We sincerely apologize for your inconcenience. We do hope you visit us again on business in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very happy with my stay”
5 of 5 stars Reviewed November 28, 2012

My partner and I stayed here Thanksgiving and were very pleased. The check in was smooth and all the staff was friendly right down to the maintenance person we encountered in the elevator who asked if everything was okay with our stay. The hotel has a hip, trendy vibe but still manages to feel homey and welcoming. The location was excellent which made shopping downtown very convenient and it was just a short walk to the "L" so we could venture uptown for more shopping and dining options. I wouldn't hesitate to recommend this hotel.

Room Tip: Like many downtown hotels, the rooms can be small. Choose a suite to add value to your stay.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TravelDude66 about Fairfield Inn & Suites Chicago Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown, responded to this review
December 7, 2012
Thank you for your kind comments. I have shared your review with the staff. It meant a lot to us that recognized our friendly, down to earth character. We take great pride in creating an enviornment where it does feel like your "home away from home" or at least a hotel team full of fun individuals that can make your stay memorable! We hope you and your partner visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Days Inn Chicago
Great value on a similar hotel
Chicago, IL
4 of 5 stars 688 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Chicago
Family-friendly
The James Chicago
The James Chicago 4.5 of 5 stars 1,111 reviews
Romantic
Palomar Chicago, a Kimpton Hotel
Palomar Chicago, a Kimpton Hotel 4.5 of 5 stars 1,213 reviews
Luxury
MileNorth, A Chicago Hotel
MileNorth, A Chicago Hotel 4.5 of 5 stars 1,277 reviews
Near the beach
The Drake
The Drake 4.0 of 5 stars 1,005 reviews
Show Prices ABS:HotelCheckRates-d609738?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1566945?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d114595?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d87645?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Chicago hotels
Courtyard Chicago Downtown/Magni... 4.5 of 5 stars 431 reviews Residence Inn Chicago Downtown /... 4.5 of 5 stars 450 reviews Hampton Inn & Suites Chicago - D... 4.5 of 5 stars 895 reviews Springhill Suites Chicago Downto... 4.5 of 5 stars 399 reviews
Show Prices ABS:HotelCheckRates-d286793?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d674288?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d111486?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1045286?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 164 hotels in Chicago, ranked by popularity

Been to Fairfield Inn & Suites Chicago Downtown? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Fairfield Inn & Suites Chicago Downtown

Also Known As:
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn & Suites Chicago Downtown Hotel
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn
Chicago Fairfield
Address: 216 East Ontario Street, Chicago, IL 60611
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Suites Wheelchair access
Hotel Style:
#21 Business Hotels in Chicago
#21 Family Hotels in Chicago
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to our Marriott Flagship Fairfield Inn & Suites Chicago downtown hotel. Our unique, contemporary hotel features 15 stories, located in the heart of the Magnificent Mile, with 185 guestrooms and suites. We are friendly, fun, but yet down to business. We provide a comfortable, affordable oasis in Chicago’s Downtown. All rooms include breakfast and high speed Wi-Fi Internet. We are one of the closest hotels to Navy Pier and Michigan Avenue shopping. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Marriott, Priceline, Expedia, Travelocity, Orbitz and Hotwire so you can book your Fairfield Inn & Suites Chicago Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Fairfield Inn & Suites Chicago Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Fairfield Inn & Suites Chicago Downtown
Enter dates & see best prices* (from our partners)
Show Prices