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“Perfect, very clean hotel and close to everything!!” 5 of 5 stars
Review of Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
2.5 of 5 Hotel   |   216 East Ontario Street, Chicago, IL 60611 (Near North Side)   |  
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Ranked #49 of 176 Hotels in Chicago
Certificate of Excellence 2014
Plainfield, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Perfect, very clean hotel and close to everything!!”
5 of 5 stars Reviewed November 14, 2012

Stayed at the Fairfield Inn and Suites only one night for a girls night out. The location is perfect for shopping, eating, entertainment. Very nice reception area and always a friendly face to help out. Charles the doorman was awesome and very helpful. We felt very safe in the area. Nice and bright.

Room Tip: Rooms are not huge, but perfect for a quick overnight.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, November 16, 2012
Thank you for your comments and recognizing Charles, the bellman. We are happy to hear you felt safe and enjoyed the company of the staff at the Fairfield Inn & Suites. We look forward to your next stay.
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927 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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English first
Jacksonville, Florida
Top Contributor
93 reviews 93 reviews
42 hotel reviews
Reviews in 38 cities Reviews in 38 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed November 13, 2012

This hotel is contemporary and fun. The downside is the rooms are tiny with no real closet but that could be expected from a downtown location. It came with Free Breakfast. We only went down for it once because it was just a bunch of pastries and the only thing hot was oatmeal. Over all, the stay was fine but you are paying for the location, not the hotel!!!

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, November 16, 2012
Thank you for your comments. Yes, we only offer a deluxe continental breakfast at the hotel but we do have Jimmy Jean's breakfast sandwiches, waffles, and oatmeal as our hot items. It is a basic breakfast to jump start your day but has a variety of cold items. We also are within walking distance to West Egg, which is a fantastic breakfast/lunch restaurant. If you are looking for a full hot breakfast, we definately suggest checking them out. Our location is unbeatable, so if you are busy on vacation or working, our proximity other destinations may be more important, like you mentioned. Please visit us again.
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Aberdeen, United Kingdom
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 13, 2012 via mobile

Stayed at the Fairfield Suites for 3 nights for shopping/sightseeing/meeting friends. The location is perfect, very central to everything...easy walking to Aquarium and Navy Pier and right around the corner from the main shopping area. Well lit entrance and safe feeling location. Nice reception where there was always staff ready to help day or night. Rooms were pretty basic but that didnt matter to me on a short trip. Toiletries were very handy as AA lost my bag for 30 hours. Plenty tv channels. Masses of towels in the bathroom which I appreciated, sometimes hotels are a bit greedy with towels. Breakfast was ample, nothing special and the breakfast room was nice. They work round you for cleaning the room daily.
I would def stay here again if I am back in Chicago.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, November 16, 2012
Thank you for your review. It sounds like we were a great fit for your needs; proximity to restaurants, shopping, and tourist sites, like Navy Pier and the Shedd Aquarium. We are pleased to hear you enjoy our plentiful towels. We recently upgraded our towels and they are more plush than in the past, as well. Also, we are glad housekeeping was able to be flexible with cleaning your room. We always want to make our guests feel comfortable and meet their requests, when available. Please visit again.
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San Diego, California
1 review
5 of 5 stars Reviewed November 12, 2012

Hats off to KENNY in particular at the front desk. Will stay there anytime....felt safe, welcomed and comfortable - all the things I need on a business trip. Housekeeping was also really sensitive to my meeting needs and phone calls - never an issue. The propserty is within walking distance of everything on Michigan making it convenient to restaurants, stores, other hotels for meetings - even Navy Pier in good weather.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, November 16, 2012
Thank you for your comments and recognizing Kenny! We are proud of our fantastic front desk and housekeeping staff. They obviously went above and beyond to make you feel safe, welcome, and comfortable while you were traveling to Chicago for business. We hope you think of the Fairfield Inn & Suites on your next visit to Chicago.
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Red Deer, Alberta, Canada
1 review
5 of 5 stars Reviewed November 12, 2012

We cannot say enough about the fabulous weekend we spent at the Fairfield. The staff were very accommodating, very friendly, always asked us how our day was, remembered our names, and went out of their way to book us into local attractions. The room was clean, & comfortable. Location of the hotel is great! Very short walking distance to the Magnificent Mile, Navy Pier and many more 'must see's' in Chicago. Great complimentary breakfast, Starbucks across the street and good restaurants within walking distance. We loved our stay here! Felt like a home away from home. Two canadian girls

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, November 16, 2012
Thank you for your review, "Two Canadian Girls!" It is great to hear that the front desk staff acted as a fantastic concierge during your stay. They are a great resource for all the must-see tourist attractions and restaurants in the area. We hope you visit Chicago again in the near future.
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Blaine, Minnesota
1 review
5 of 5 stars Reviewed November 9, 2012

Excellent location! The vallet service and front desk associates were excellent. The breakfast area was stocked with all the items I needed. My room was neat, modern and very clean. I only stayed one night but would stay for an extended weekend. Shopping and restaurants in the area were great. I called the valet in the morning for my car and the car was ready when I arrived outside. Best Fairfield I've ever stayed in.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, November 16, 2012
Thank you for your comments. We are happy to hear we made your quick, 1 night stay with us convienent and efficient for your travel needs. We hope you visit us again for business or pleasure.
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Williamsburg, Virginia
Top Contributor
103 reviews 103 reviews
40 hotel reviews
Reviews in 51 cities Reviews in 51 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 9, 2012

Stayed at the Fairfield because the price was less ourtageous than other DT Chicago hotels. Room was small, but clean and had two chairs. Staff was fine and it was about what I expected. Two things, however, reduced its rating. The first was the heatpump which was terribly noisy and make a strange noise everytime it started. The second thing is its proximity to the NW Hospital -- ambulances with sirens blaring were in and out all day and all night. Oh well, it was less expensive.

Room Tip: Stay on side opposite hospital.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, November 16, 2012
Thank you for your honest review. We are happy we met your expectations but disappointed we didn't exceed them. Our rooms are average size for Chicago, 275 sq. feet for a standard king room but our suites are 330 sq. feet. Our suites may be a better fit for your expectations. They include a microwave, refrigerator, and a good size seating area. Our suite prices are fairly comparable to our standard rooms. Regarding the distrubance from NWM hospital, it is obviously hard to predict the noise level due to our proximity. Rooms facing Ontario Street may be quieter. However, if you are visiting Northwestern Memorial Hospital, you can't get any closer by staying with us. Please visit us again on a future trip to Chicago
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Additional Information about Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Address: 216 East Ontario Street, Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#35 Business Hotel in Chicago
#37 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Downtown/Magnificent Mile 2.5*
Number of rooms: 185
Official Description (provided by the hotel):
Welcome to our Marriott Flagship Fairfield Inn & Suites Chicago downtown hotel. Our unique, contemporary hotel features 15 stories, located in the heart of the Magnificent Mile, with 185 guestrooms and suites. We are friendly, fun, but yet down to business. We provide a comfortable, affordable oasis in Chicago’s Downtown. All rooms include breakfast and high speed Wi-Fi Internet. We are one of the closest hotels to Navy Pier and Michigan Avenue shopping. ... more   less 
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Also Known As:
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn

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