Hats off to KENNY in particular at the front desk. Will stay there anytime....felt safe, welcomed and comfortable - all the things I need on a business trip. Housekeeping was also really sensitive to my meeting needs and phone calls - never an issue. The propserty is within walking distance of everything on Michigan making it convenient to restaurants, stores, other hotels for meetings - even Navy Pier in good weather.

We cannot say enough about the fabulous weekend we spent at the Fairfield. The staff were very accommodating, very friendly, always asked us how our day was, remembered our names, and went out of their way to book us into local attractions. The room was clean, & comfortable. Location of the hotel is great! Very short walking distance to the Magnificent Mile, Navy Pier and many more 'must see's' in Chicago. Great complimentary breakfast, Starbucks across the street and good restaurants within walking distance. We loved our stay here! Felt like a home away from home. Two canadian girls

Excellent location! The vallet service and front desk associates were excellent. The breakfast area was stocked with all the items I needed. My room was neat, modern and very clean. I only stayed one night but would stay for an extended weekend. Shopping and restaurants in the area were great. I called the valet in the morning for my car and the car was ready when I arrived outside. Best Fairfield I've ever stayed in.

Stayed at the Fairfield because the price was less ourtageous than other DT Chicago hotels. Room was small, but clean and had two chairs. Staff was fine and it was about what I expected. Two things, however, reduced its rating. The first was the heatpump which was terribly noisy and make a strange noise everytime it started. The second thing is its proximity to the NW Hospital -- ambulances with sirens blaring were in and out all day and all night. Oh well, it was less expensive.