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“Great location, great price.” 4 of 5 stars
Review of Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
2.5 of 5 Hotel   |   216 East Ontario Street, Chicago, IL 60611 (Streeterville)   |  
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Ranked #46 of 179 Hotels in Chicago
Certificate of Excellence
Royal Oak, Michigan
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great location, great price.”
4 of 5 stars Reviewed September 6, 2012

Great location and a great price. We had a king suite room which was quite spacious. Easy walking distance to many restaurants and of course Michigan Avenue. Purchased a package including parking which was a great deal.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, September 14, 2012
Thank you for your comments. We are happy to hear you took advantage of our premier parking package. It is a great value in the city and including valet parking, breakfast and internet. We look forward to your future visits.
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977 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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English first
Maryland USA
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed September 4, 2012

We chose the Fairfield Inn & Suites over other Marriott properties mostly because of the favorable reviews we had read on Trip Advisor, and it proved to be a great choice for us! We spent 5 days touring Chicago and its environs and had a super experience in large part because of the considerable help we got from the friendly, capable, enthusiastic staff there. From giving us directions to places...to suggesting tour options...to making reservations for us...even offering water and an umbrella (which we actually didn't need) to take on our sightseeing ventures!...this staff can't be beat for good service! In addition, everything about the hotel is very clean and efficiently run; the included breakfast is quite ample; the beds are very comfortable; the hotel is quiet for a city hotel; free WIFI was a big plus...we were very pleased! This hotel does not serve food besides breakfast, nor does it have a fancy lobby or bar, but there are great choices of restaurants of all types in the area close-by, and the location is great, just a block or so off of Michigan Avenue and the Magnificent Mile. It's a short walk to the Chicago River or Lake Michigan, the Pier, the John Hancock building, the Water Tower, Trolley Tours, and even Millennium Park with concerts, art museum, and much more. If you want to venture farther, the L-train has many lines just short walks away, so it is easy to get to the likes of Wrigley Field, Frank Lloyd Wright architecture in Hyde Park and Oak Park, and other museums and attractions farther out. Be sure to take an architecture tour on the river and lake, and go up the John Hancock or Sears (now Willis) Tower; the skyline is spectacular, and Chicago is an amazing city to explore!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, September 14, 2012
Thank you for your wonderful comments. It sounds like you had a fantastic trip in Chicago, as well as, a memorable experience at the Fairfield Inn & Suites. We appreciate you telling our future guests about our front desk staff and examples how they went above and beyond the call of duty to make you and your family comfortable. Please continue to tell others about your experiences. We hope you visit us again in the near future.
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Cincinnati
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 31, 2012

I stayed at the Fairfield Inn & Suites on a four day family vacation, and found it a great location and a great value compared with other downtown hotels. You can tell at check-in that this is a well-run hotel - very efficient and attentive front desk staff. We thought the nightly rate, while not cheap, was better than other hotels with an included breakfast. We liked that the hotel was quiet - both internal and external noise was not bad at all. Our room was outside an elevator and it was still quiet. The room was nicely appointed and the air conditioning with temperature control worked great. The breakfast is good with waffles and microwaveable breakfast sandwiches, donuts, fruit, etc. Overall, this hotel was a great home base for a Chicago sightseeing vacation, and we would stay here again.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, September 2, 2012
Thank you for your review. It sounds like you all had a nice stay with us during your family vacation. We appreciate you pointing out our efficient, attentive, and dedicated front desk staff. They are very comfortable and productive doing there job during the busy months at check-in, which we are quite proud of. Please visit us again to enjoy our breakfast and quiet rooms during your next visit to Chicago.
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South Dakota
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 30, 2012

This hotel has great staff, quiet even though located on a busy street, valet parking very efficient, within walking distance to many restaurants and two blocks from shopping on Michigan avenue. Breakfast the same as all other Marriott brands. Good value for the money

Room Tip: Higher floors allow a view of the city
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, September 2, 2012
Thank you for your comments and sharing a helpful tip to request a higher floor to see a better view of the city. We have 15 floors at the hotel and floors 10-15 allow for better views, above the tall buildings downtown. We are pleased to hear you enjoyed our quiet location, set back from the hussle and bussle of Michigan Avenue. Please visit us again!
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Richmond, Virginia
1 review
4 of 5 stars Reviewed August 29, 2012

I was in Chicago for 8 nights on vacation in August. I'm a significant and loyal Marriott customer but usually stay at either Marriotts, Renaissances or Courtyards. However, the prices for these locations were not within my budget for this trip so I decided to give this Fairfield a try. (I also chose this hotel because it had a great location close to the Magnificent Mile, beaches and Red Line.) I didn't know what to expect, but I was pleasantly surprised. The staff was extremely friendly and helpful and the hotel clean, neat and well-maintained. I was vacationing by myself, so the queen-sized room was small but perfect for my needs. Also, external noise was not noticeable. A great place for the price and I'd stay here again.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, September 2, 2012
Thank you for your comments. We are happy to hear that you took a chance on us! Although we are obviously not a 5 star hotel, our proven track record in customer service and our consistently clean rooms have shown our guests we are a great hotel to stay at downtown Chicago. It sounds like you had a wonderful vacation and we hope that you return.
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grand rapids, michigan
1 review
5 of 5 stars Reviewed August 28, 2012

This hotel has quickly become my go-to hotel whenever I stay in Chicago, whether for business or for pleasure. The hotel has a great feel, is clean and comfortable, modern and mature. Arguably one of the best deals in the city and given the location, a perfect hotel for experiencing some of the most famous sites and streets plus so close to the lakeshore, you almost feel like you're right on the "beach."

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, September 2, 2012
Thank you for your review. That mean so much to us that we are your "go-to hotel". That is the best compliment you can give a business. We hope that you continue to stay with us and we promise to continue our exceptional quality in our staff and hotel amenities. We look forward to your future visit.
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Commerce Township, Michigan
1 review
5 of 5 stars Reviewed August 27, 2012

I just want to let you know that we had a great experience at Fairfield Inn & Suites Chicago Downtown 216 East Ontario Street, Chicago, IL 60611. We were very impressed with the entire staff members. The valet, front desk, Ricky Molina and his team. We will be back and tell our friends & family. Keep up the GOOD WORK.

Room Tip: Great view.
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, September 2, 2012
Thank you for your comments. We are so pleased you had a wonderful stay with us. We have a fabulous staff at the Fairfield Inn & Suites and we are quite proud of them. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Address: 216 East Ontario Street, Chicago, IL 60611
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#37 Business Hotel in Chicago
#47 Family Hotel in Chicago
#49 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Downtown/Magnificent Mile 2.5*
Number of rooms: 185
Official Description (provided by the hotel):
Welcome to our Marriott Flagship Fairfield Inn & Suites Chicago downtown hotel. Our unique, contemporary hotel features 15 stories, located in the heart of the Magnificent Mile, with 185 guestrooms and suites. We are friendly, fun, but yet down to business. We provide a comfortable, affordable oasis in Chicago’s Downtown. All rooms include breakfast and high speed Wi-Fi Internet. We are one of the closest hotels to Navy Pier and Michigan Avenue shopping. ... more   less 
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Also Known As:
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn

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