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“Great Experience in Chicago” 5 of 5 stars
Review of Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

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Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
2.5 of 5 Hotel   |   216 East Ontario Street, Chicago, IL 60611 (Gold Coast)   |  
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Special Deal
Free Breakfast
Ranked #38 of 169 Hotels in Chicago
Commerce Township, Michigan
1 review
“Great Experience in Chicago”
5 of 5 stars Reviewed August 27, 2012

I just want to let you know that we had a great experience at Fairfield Inn & Suites Chicago Downtown 216 East Ontario Street, Chicago, IL 60611. We were very impressed with the entire staff members. The valet, front desk, Ricky Molina and his team. We will be back and tell our friends & family. Keep up the GOOD WORK.

Room Tip: Great view.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, September 2, 2012
Thank you for your comments. We are so pleased you had a wonderful stay with us. We have a fabulous staff at the Fairfield Inn & Suites and we are quite proud of them. We look forward to your next visit.
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859 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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English first
South Fallsburg, New York
1 review
5 of 5 stars Reviewed August 25, 2012

Hotel was clean and the employees that worked there were very pleasant. Location was ideal. Everything was in close proximity to the hotel. This was my second trip within 2 years and I would highly recommend it to anyone.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, August 27, 2012
Thank you for your high recommendation. We are happy to hear you choose to stay with us when traveling to Chicago. We all look forward to your next trip.
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Upland, California
1 review
5 of 5 stars Reviewed August 23, 2012

We stayed three evenings at the Fairfield Inn and Suites, Chicago Downtown. The location of the hotel is excellent for sightseeing in Chicago. Our room had everything that we needed and also it had a good view. The staff was very helpful. With directions from the staff on where to obtain discount tickets, we were able to obtain tickets to two shows for 1/2 price.
My husband and I would definitely stay at the Fairfield Inn, Chicago Downtown when we come to Chicago again.

Room Tip: Higher floor rooms have better views.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, August 27, 2012
Thank you for your review. I am so happy to hear that the front desk staff was able to give you discounted tickets. We hope you enjoyed the show. Also, we appreciate the tip to book on a higher floor. The 15th floor has elevated ceilings which make the rooms look magnificent. We look forward to your future stays.
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Omaha, Nebraska
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed August 23, 2012

I recently visited Chicago on business and stayed at the Fairfield Inn & Suites. The value was great for they city, it was centrally located, safe area, friendly staff, clean rooms, handy business center to print my boarding pass and free internet. I couldn't have asked for a better value.

Room Tip: I stayed in the room with a King bed and a sofa bed. It was spacious and provided a nice alternativ...
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, August 27, 2012
Thank you for your comments and telling our future guests about our clena rooms and our friendly staff. Please think of us again when you are traveling to Chicago for business or pleasure.
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Denver, Colorado
Top Contributor
106 reviews 106 reviews
27 hotel reviews
Reviews in 42 cities Reviews in 42 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 22, 2012

I travel to Chicago on business often. I don't spend much time in the hotel, so in this economy value takes precedence over luxury. When this property showed up as the best rate at a Marriott property downtown, I somewhat reluctantly booked this over the other options. I've been in my share of interstate Fairfield Inn locations. But this location does not fit the stereotype!

Sure, the lobby is not as elegant as the JW. But the place is modern, clean, and the staff are just as professional as the JW down the way. At less than half the price! The room is not quite as nice, and the bed not quite as luxurious, but it's a really clean, efficient and comfortable space well suited to my business needs (and economic realities).

The location is handy to both upscale and casual eating, from fine steakhouse to local pizza to better fast food. Dominick's is nearby, and it's more like a Whole Foods than a typical Dominick's, with a great wine selection and healthy food to go options. And breakfast was fine and very handy.

Sure, if I was splurging on a romantic getaway weekend, I'd try the Marriott on the Magnificent Mile, the JW or the Renaissance. But for my business needs, or a family looking for a great "home base" for visiting Chicago on a budget, it's a great option.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, August 27, 2012
Thank you for the wondeful review! We are so happy you had a memorable stay with us. Thank you for pointing out that the hotel does not fit the stereotypical Fairfield Inn & Suites as most guests are accustom to staying at. Also, the greatest compliment you can give us is that we are just as professtional as the JW Hotel. Yes, we have the basics, as a select service hotel, but our proximity to fine dining restaurants and luxurious shopping gives guests the best of both worlds; a economic and luxurious travel experience. Please continue to tell others about the hotel and we look forward to your future stays with us.
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Glen Dale, West Virginia
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 21, 2012

My husband and I recently spent 5 nights here. We had a regular room with a queen-size bed.
The room was very small and had no surface space for suitcases and other items. We struggled to function in the space. On our third day we switched to a suite. It was more expensive but worth it.
This is a typical Fairfield Inn in a large city. The service was good, the rooms clean but small, the location was excellent (close to Michigan Ave., restaurants, Northwestern Hosp., Hancock Building, etc.)breakfast was included in price and lasted until 10:00 AM which we enjoyed. One person could stay comfortably in a regular room, more than one person should reserve at least a room with double beds or better yet, a suite.

Room Tip: Reserve the largest room you can afford.
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, August 22, 2012
Thank you for your comments. We appreciate that you described our suite verses a standard room. I also like to spread out my personal belongings when I am at a hotel, as well, and our suites are a great option for that. The two closet spaces, 2 tvs, cd player, microwave, refrigerator, and living space, makes it a wonderful room for a couple of days in Chicago. Please visit us again and request a suite for your next stay.
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Vancouver, Washington
Top Contributor
82 reviews 82 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 20, 2012

Service was fantastic; Charles, Felipe, Kenny, Jacques (spelling? sorry).
Thanks for the smiling service and willingness to help with, well, recommendations, directions, and the jokes. We enjoyed that you can keep it so professional and relaxed easy going fun at the same time.

The location is perfect and although you don't have a lakefront view the price and service AT that location is great.

Room Tip: Breakfast lounge on floor 2 - keep that in mind if those kind of things might bother you for your ro...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefanie K, Director of Sales at Fairfield Inn & Suites Chicago Downtown/Magnificent Mile, responded to this review, August 22, 2012
Thank you for your review and telling everyone how fantastic the service was from Charles, Felipe, Kenny, and Jaqueia. We have a great front desk staff and we are so happy to hear they made you feel like you were at home. We look forward to you visiting us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Chicago Downtown/Magnificent Mile

Address: 216 East Ontario Street, Chicago, IL 60611
Location: United States > Illinois > Chicago > Gold Coast
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Room Service Suites Wheelchair access
Hotel Style:
#27 Business Hotel in Chicago
#37 Romantic Hotel in Chicago
#49 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Downtown/Magnificent Mile 2.5*
Official Description (provided by the hotel):
Welcome to our Marriott Flagship Fairfield Inn & Suites Chicago downtown hotel. Our unique, contemporary hotel features 15 stories, located in the heart of the Magnificent Mile, with 185 guestrooms and suites. We are friendly, fun, but yet down to business. We provide a comfortable, affordable oasis in Chicago’s Downtown. All rooms include breakfast and high speed Wi-Fi Internet. We are one of the closest hotels to Navy Pier and Michigan Avenue shopping. ... more   less 
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Also Known As:
Fairfield Inn And Suites Chicago Downtown
Fairfield Inn & Suites Chicago Downtown Hotel Chicago
Fairfield Inn Chicago
Fairfield Chicago
Chicago Fairfield Inn

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